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Windows 7: Windows 7 Stuck on Basic. Help Please.

04 Jul 2012   #11
billybob

Windows 7 Home Premium
 
 

I've also tried this before and again I have just done it. It doesn't detect any problems with it


My System SpecsSystem Spec
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04 Jul 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you try a system restore to an earlier point when it was working? System Restore

If it still doesn't work I'd suggest a repair install: Repair Install
My System SpecsSystem Spec
04 Jul 2012   #13
billybob

Windows 7 Home Premium
 
 

that's one of the problems I've tried a system restore from a few days ago before it went weird. But it said that my anti virus was running even though I disabled it before starting the system restore. And I don't have the windows install disk because for some reason they didn't supply me with one when I bought it.
My System SpecsSystem Spec
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04 Jul 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright. I'm calling for more help.
My System SpecsSystem Spec
04 Jul 2012   #15
billybob

Windows 7 Home Premium
 
 

Thanks.
My System SpecsSystem Spec
04 Jul 2012   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

have you had any issues for your Graphics card? Just for a long shot, click the start button, type WEI and select 'check the windows experience index', when you get to that page note your scores and click re run the assessment. See what your scores are, in particular your graphics scores. With your card the GPU scores should be 7.4.

If you want to do a repair install you can download the Windows 7 SP1 ISO file from My Digital Life. Just be sure you download the exact same version which you have a an activation code for. These are official windows 7 ISO files.
My System SpecsSystem Spec
04 Jul 2012   #17
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

That codec pack is my first guess. Can you uninstall it?
My System SpecsSystem Spec
04 Jul 2012   #18
billybob

Windows 7 Home Premium
 
 

the graphics card is fine and still got 7.4 but ill download the iso files but are you suggesting to do the repair install that koolkat said?
My System SpecsSystem Spec
04 Jul 2012   #19
billybob

Windows 7 Home Premium
 
 

ill give it a go and see if uninstalling it works.
My System SpecsSystem Spec
04 Jul 2012   #20
AC

Windows 7 Home Premium 64-Bit
 
 

In advanced system settings, do you have adjust for best appearance selected?
My System SpecsSystem Spec
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 Windows 7 Stuck on Basic. Help Please.




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