Windows 7 Stuck on Basic. Help Please.

billybob · 04 Jul 2012

yes its already set to for best appearance

AC · 04 Jul 2012

Then I have no clue

Layback Bear · 04 Jul 2012

In you first post you stipulated that you ran Kaspersky tdsskiller.
IMHO once you have a rootkit infection your computer will never be proper unless you do a complete wipe and a clean install.
Clean Reinstall - Factory OEM Windows 7

karlsnooks · 04 Jul 2012

See posts #12, 16, and 23.

Next time do NOT use the task killer!

immediately after installing AND updating Win 7, AND BEFORE installing any thing else:
Perform a full system image backup so that you can always return, painful as it maybe to a working system.

Backup Complete Computer - Create an Image Backup

billybob · 04 Jul 2012

yh looks like im gonna have to reinstall but ill have to buy myself a external hard drive first.
Thanks for all the replies everyone.
If anyone can think of something else i can do just reply and ill check it out.

essenbe · 04 Jul 2012

Layback Bear said:

In you first post you stipulated that you ran Kaspersky tdsskiller.
IMHO once you have a rootkit infection your computer will never be proper unless you do a complete wipe and a clean install.
Clean Reinstall - Factory OEM Windows 7

I agree 100%. You can get rid of a rootkit or virus, but you cannot repair the damage they have done, and without a wipe of the drive, you cannot be certain it was completely removed.