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Windows 7: I am unable to change the desktop background.

27 Feb 2013   #1
fivebizebeavers

32
 
 
I am unable to change the desktop background.

Anytime I try to change the desktop background, i get a message that says "This image can't be set as wallpaper, an internal error has occurred." I can't change the themes either or anything, my background is just black. Another thread stated that this was due to a transcoded .jpg, but I can not find any file such as that anywhere in my computer. And suggestions or ideas?


My System SpecsSystem Spec
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27 Feb 2013   #2
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

try running sfc scan a couple of times.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
27 Feb 2013   #3
fivebizebeavers

32
 
 

It said that everything was fine, didn't find any problems. Still unable to change the desktop background.
My System SpecsSystem Spec
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27 Feb 2013   #4
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

Welcome to the Seven Forums

The Transcoded Wallpaper.jpg is at
C:\Users\YOUR USER NAME\AppData\Roaming\Microsoft\Windows\Themes folder

AppData is hidden use step 3 of this tutorial to unhide it File and Folder - Hide or Unhide

Jerry
My System SpecsSystem Spec
01 Mar 2013   #5
fivebizebeavers

32
 
 

That has solved my problem. Thanks for your help.
My System SpecsSystem Spec
01 Mar 2013   #6
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

You're welcome
My System SpecsSystem Spec
Reply

 I am unable to change the desktop background.




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