I am unable to change the desktop background.


  1. fivebizebeavers
    Posts : 3
    32
       New #1

    I am unable to change the desktop background.


    Anytime I try to change the desktop background, i get a message that says "This image can't be set as wallpaper, an internal error has occurred." I can't change the themes either or anything, my background is just black. Another thread stated that this was due to a transcoded .jpg, but I can not find any file such as that anywhere in my computer. And suggestions or ideas?
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  3. boohbah
    Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       New #2

    try running sfc scan a couple of times.

    SFC /SCANNOW Command - System File Checker
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  4. fivebizebeavers
    Posts : 3
    32
    Thread Starter
       New #3

    It said that everything was fine, didn't find any problems. Still unable to change the desktop background.
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  6. Bongo
    Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       New #4

    Welcome to the Seven Forums

    The Transcoded Wallpaper.jpg is at
    C:\Users\YOUR USER NAME\AppData\Roaming\Microsoft\Windows\Themes folder

    AppData is hidden use step 3 of this tutorial to unhide it File and Folder - Hide or Unhide

    Jerry
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  7. fivebizebeavers
    Posts : 3
    32
    Thread Starter
       New #5

    That has solved my problem. Thanks for your help.
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  8. Bongo
    Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       New #6

    You're welcome
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