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Windows 7: Direct 3D 9.0 is missing on Windows 7 logon screen... how to enable?

19 Sep 2013   #11
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Quote   Quote: Originally Posted by Anak View Post
Your welcome,

A system restore point could suffice, but it is not the same as a registry backup.

I need to know the designation of the operating system (OS) you have. You do not show service pack1 in your system specs, is your OS SP1 or not??
Please see this tutorial and post a screenshot: System Information

Your mention of Windows6.1-KB2670838-x64.msu could be a problem with Updates, how do you have them set, have you tried to force a check for Updates?
After you run the SFC scan (see end of post) attach the .CBS Log along with the two below. How to find the .CBS log is in Option Three of the SFC link below.


Then go here: DirectX Diagnostic Tool you will see a progress bar to the lower left, when it is done click on save all information (to your desktop) then run the 64bit side of DirectX (second button from the left) and save that, then post both files in your next reply.

No problem with the spelling, I had a feeling that was what you meant.
The logon.scr file is not a screensaver per se, but it is what tells the OS to continue to search for the next line in your registry, such as;
Code:
SCRNSAVE.EXE                 C:\\Windows\\Sytem32\\(your custom screensaver file location here .scr)
Your hive looks okay.
As long as you have the registry backup I see no reason why you couldn't experiment by adding the double \\ as shown in the above code box. Then see if the ribbon.scr plays, if it doesn't and you have the logon.scr in place
Quote:
I know that the screensaver might have to be placed in the same folder as on Vista and that is what I am doing.
just rename it to logon.scr_old and see if it plays then. If it does you can either leave it or remove it. Then try replacing ribbon.scr with the file location of your custom screensaver but remember to change the file extension to .scr, by the way what is the file extension of your custom saver?

When was the last time you restarted your machine, ran a chkdsk, SFC scan, antimalware scans, disk cleanup?
It's not written in stone, but it would be good to restart after making registry changes.


I had a long day after I posted to you earlier and its late now, I won't be able to check back till late tomorrow morning, maybe afternoon.
1. Okay I do have Service Pack 1 so I changed that in my System Specs (I could swear it said that before in more detail).

2. The reason I mentioned Windows6.1-KB2670838-x64.msu was to see if I had the latest Direct X - which I do.

3. I opened DxDiag and it came up with a message talking about Direct3D... So I clicked no and it did whatever it was supposed to do without crashing... Here are the two logs: 32 BIT LOG ; 64 BIT LOG

4. I managed to get LOGON.SCR to work! Just not any other screensavers (Ribbons.scr) or I get the Direct 3D error... Still progress!!! I didn't use two backslashes, I set the screensaversecure value to 1 (Note the R at the end of screensaveR), I also kept LOGON.SCR in system32 not SysWow64.

5. I scan my pc and have it on automated disk defrags, scans, cleanups etc... So no worries in that department.

Anyways thank you for the response! I am glad we made some progress (I am just not sure what made LOGON.SCR work exactly)... So all that is left is the Direct 3D error so I can use a custom screensaver... If there is no way possible I am happy with LOGON.SCR.

Regards, Radical924


My System SpecsSystem Spec
.
19 Sep 2013   #12
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Radical924 View Post

1. Okay I do have Service Pack 1 so I changed that in my System Specs (I could swear it said that before in more detail).

2. The reason I mentioned Windows6.1-KB2670838-x64.msu was to see if I had the latest Direct X - which I do.

3. I opened DxDiag and it came up with a message talking about Direct3D... So I clicked no and it did whatever it was supposed to do without crashing... Here are the two logs: 32 BIT LOG ; 64 BIT LOG

4. I managed to get LOGON.SCR to work! Just not any other screensavers (Ribbons.scr) or I get the Direct 3D error... Still progress!!! I didn't use two backslashes, I set the screensaversecure value to 1 (Note the R at the end of screensaveR), I also kept LOGON.SCR in system32 not SysWow64.

5. I scan my pc and have it on automated disk defrags, scans, cleanups etc... So no worries in that department.

Anyways thank you for the response! I am glad we made some progress (I am just not sure what made LOGON.SCR work exactly)... So all that is left is the Direct 3D error so I can use a custom screensaver... If there is no way possible I am happy with LOGON.SCR.

Regards, Radical924

Had some time before my day started so I wanted to squeeze this in.


1.) Wait till you get older, I'm always swearing in great detail.

2.) Good.

3.) Do you remember what the message said, can you recreate it?

3a.) Thank you for logs, I have them, but it won't be till later that I can comment on them after looking them over.

4.) That is good news! But, only with ribbons so far, eh?

4a.) Okay on the double \\ . These registry entries have to be exact. Note the spelling and capitalization; that screensaversecure you mention should be ScreenSaverIsSecure, I hope it is and you are abbreviating, otherwise your OS won't know where to look, if it isn't please change it and test.

4b.) You could try renaming logon.scr to old and copying it over to SysWOW64 to test.

5.) Good.

5a.) Your welcome! Progress is always a good thing. Maybe later I can try to explain logon.scr.

5b.) Did you try changing the file extension to your custom screensaver.scr?


Ketch Ya Later, Anak
My System SpecsSystem Spec
19 Sep 2013   #13
Radical924

Windows 7 Home Premium 64bit SP1
 
 

Quote   Quote: Originally Posted by Anak View Post
Had some time before my day started so I wanted to squeeze this in.

1.) Wait till you get older, I'm always swearing in great detail.

2.) Good.

3.) Do you remember what the message said, can you recreate it?

3a.) Thank you for logs, I have them, but it won't be till later that I can comment on them after looking them over.

4.) That is good news! But, only with ribbons so far, eh?

4a.) Okay on the double \\ . These registry entries have to be exact. Note the spelling and capitalization; that screensaversecure you mention should be ScreenSaverIsSecure, I hope it is and you are abbreviating, otherwise your OS won't know where to look, if it isn't please change it and test.

4b.) You could try renaming logon.scr to old and copying it over to SysWOW64 to test.

5.) Good.

5a.) Your welcome! Progress is always a good thing. Maybe later I can try to explain logon.scr.

5b.) Did you try changing the file extension to your custom screensaver.scr?


Ketch Ya Later, Anak
3) Okay here is the message: "DxDiag has detected that there might have been a problem accessing Direct3D the last time this program was used. Would you like to bypass Direct3D this time?" I don't know how to recreate this message... BTW I hit "No" not "Yes".

4) What I meant was I couldn't get Ribbons.scr to work or any others... Kinda bad on my part with the wording...

4a) Yeah I was just abbreviating... what I put down was ScreenSaverIsSecure. For the value I put 1.

4b) Okay I tried Logon.scr in the SysWow64 folder and it works as well BUT Ribbons.scr does not work in the SysWow64 folder... I get the Missing Direct 3D error...

5) Naw I didn't try changing the extension of my custom screensaver because I haven't tried it yet... I want to be able to get the default windows screensavers with Direct 3D to work at logon first before I try any custom ones. Also my custom screensaver has its own installer and I checked and inside where it installs is the screensaver file. It ends in .scr.
My System SpecsSystem Spec
.

19 Sep 2013   #14
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Been a long...day,


3.) There are a couple of steps I'd like you to do, this is tied in with your missing Direct 3D error in 4b.
  • Reboot your machine and enter Advanced Boot Options go to Here's How Step #3 then to "Last known good configuration" touch enter or return to finish the reboot. Open DxDiag and see if you get the error message again.
  • Even if you don't I would really like you to run CHKDSK, on the HDD you have your OS on, I warn you it could take several hours or more to complete so be patient. Then SFC /scannow on your OS HDD twice with reboots in between even if the first run says there were no integrity violations. The two SFC scans shouldn't take longer than a half/hour.
4. and 4a.) Okay, no harm just clarifying.

4b.) I went over your Dx logs and they seem to be incomplete that may be why your getting the error, I haven't been able to figure it out yet. My Dx log shows two extra sound tabs to your one.

Code:
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

Yours:
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
         Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
5.) We'll let that go for now.

6.) After you run that SFC scan see the bottom of the tutorial and please send me the .CBS log, it can help to pinpoint any corrupt files.


That's it for me, I won't be back in-forum till tomorrow, talk with you later.
My System SpecsSystem Spec
20 Sep 2013   #15
Radical924

Windows 7 Home Premium 64bit SP1
 
 

You know what I am fairly sure based on the threads I have read the Direct 3D is not supported at the logon screen and their is no way to enable it... You have done more than enough to assist me so far and I am grateful for that. I am glad we managed to get logon.scr to work so I am just going to stick with that.

I would further troubleshoot and follow the steps you provided but they are a bit much and I know that they probably won't help unfortunately cause I was just reading other threads and these things were also suggested and didn't resolve the issue... However, I would still like screensavers that don't use Direct3D, so if you know where I can find screensavers that don't need Direct 3D support that would work great!?!?!

I hope I didn't annoy in any way but you know you already helped me out as much as I really need... Now I have a screensaver and I am happy with that. Thank you! The only thing that confuses me is why it was telling me to use custom screensavers and it wasn't specifying that they can't be direct3d...

In any case you were a real help... thank you so much!
My System SpecsSystem Spec
20 Sep 2013   #16
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You may be right, don't know if you've seen this: No screen saver at Windows 7 welcome/log in screen. - Microsoft Community If I do run across a way to enable it I'll remember you.
Okay, and thank you for your kind words.

Keep the CHKDSK and SFC scans in mind, if you continue to have errors that are connected with the operating system they should help.
You know I just might have something up your alley, take a look at this: LogonStudio - Apply and Package New Logon Screens

Be careful if you decide to use it. I didn't go further, but you'll have to click on the download button in two locations, then it will ask you for your email address, they do this because they want you to create an account with them.

You can go to a site like: Download LogonStudio 1.7.0 | Softpedia or Download LogonStudio - MajorGeeks where you won't see that behaviour. Watch when installing and clicking next, you wouldn't want any PuPs (Potentially unwanted Programs) would you?


Google search for videos about LogonStudio

If you do go with LogonStudio (LS) you may have to undo the changes to your registry in case LS won't work, I'd leave the registry as is until you find out if LS runs okay or not.


No worries mate! It was my pleasure to assist you.

The confusion may stem from the Vista logon.scr file you extracted and placed in the Windows 7 system32 Folder, where logon screensavers were allowed in Vista but not in 7.


Here is some info on logon.scr:
logon.scr Windows process - What is it?

Don't let this one scare you, from where you got it, its safe.
SystemLookup - logon.scr - Global Search
My System SpecsSystem Spec
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 Direct 3D 9.0 is missing on Windows 7 logon screen... how to enable?




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