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Windows 7: Browser Crashes during video playback

19 Apr 2010   #1

Windows 7
Browser Crashes during video playback

I'm having trouble with streaming videos. No matter what browser I am using, Firefox 3.6.3 or IE 8 the browser will freeze up and become unresponsive. No matter what plugin is being used, still the same problem. I've reinstalled flash about three times, silverlight twice, and Firefox once. I thought it was a flash problem initially because I'd heard Firefox and Flash often have problems, but I tried to stream a movie from Netflix which uses Silverlight and the problem keeps happening. Because of the occurance across different programs/plugins, I'm assuming its an OS issue. Anyone seen anything like this or have any ideas? Thanks.

My System SpecsSystem Spec
19 Apr 2010   #2

Windows 7 Professional x64

Welcome to SF!

Just a thought, you may try updating your video card drivers.
My System SpecsSystem Spec
19 Dec 2010   #3

Windows 7 Home Premium x64

Welcome to SF, kbless77!

Right after the recent Silverlight upgrade from MS, my Netflix streaming videos would jerk (skip frames) every few seconds- most annoying.

What I did was change these settings in Firefox and it got rid of the jerking.
I have a relatively slow 1.5Mbps connection so your ideal settings may differ considerably.
The old and new settings appear to be the same because this shot is only to show the current settings:

Attached Images
Browser Crashes during video playback-ff-settings-1.jpg Browser Crashes during video playback-ff-settings-2.jpg Browser Crashes during video playback-ff-settings-3.jpg 
My System SpecsSystem Spec

28 May 2012   #4

Windows 7 Home Premium 32bit

I have had this problem of videos crashing my browser for weeks. It started in IE9, so I got Firefox, then that crashed too, so I got Chrome, and that crashed too. I also noticed that if I downloaded Flash videos, and played them locally, they crashed the viewer too. The Adobe forums lead me to believe that maybe I needed to update my video driver, so I did that; but videos still crashed whatever ran them. I noticed that sometimes my sound would stop working before the video crashed, and sometimes I heard loud clicks while the video played, and I couldn’t launch the soundcard interface; so I wondered if the sound card was the problem. Today I re-installed my sound card driver, and the problem went away! These problems are not all straightforward, Windows machines can be difficult to trouble shoot, and not a every problem has an readily apparent cause.
My System SpecsSystem Spec
29 May 2012   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Welcome to Seven Forums wisconsinray. Thanks for sharing. A Guy
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 Browser Crashes during video playback

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