Fingerprint Driver windows 7 64 bit

Bowater

New member
Hi, I have a Fingerprint Scanner (it says this in the description of my laptop "Fingerprint LTT SS801U & UPEK TCS5B") and i want to use it with windows 7 64 bit using the built in biomectirc devices but the current driver installed (egis tec version 8.70.801.1024 vista 64 bit) doesn't work with windows 7.

I've found Acer Aspire 8943G Notebook EGISTEC Fingerprint Driver 8.70.801.1024 Driver for Windows 7 x64 Free Download - Softpedia but the windows 7 driver won't install. All the fingerprint sites don't offer downloads to there divers :cry:. Where can i get the driver from? please help me :D.
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga

My Computer

Computer Manufacturer/Model Number
ATX Custom Build 2012
OS
Windows 7 Enterprise x64 SP1
CPU
Intel Core i3-2100 @ 3.10GHz
Motherboard
Intel DH67CL desktop ATX
Memory
10 GB DDR3
Graphics Card(s)
Asus EAH5450 series (Radeon)
Monitor(s) Displays
Samsung SyncMaster 226BW, Samsung Syncmaster P2450H
Screen Resolution
226BW: 1680 x 1050 & P2450H: 1920 x 1080
Hard Drives
Western Digital 320 GB sata (boot), Samsung 640 GB sata, Seagate 2 TB sata (data)
PSU
Cooler Master Extreme Power Plus 500W
Case
Thermaltake V3 Black Edition
Cooling
stock cooling with added intake fan
Keyboard
HP Wireless Elite Keyboard Wireless Keyboard
Mouse
Microsoft Touch
Internet Speed
Comcast Cable business class <=18Mb {averages 12Mb}
Other Info
Optical drives: LG SuperMulti Blue, HP DVD 1260T
Other: Kensington Bluetooth Receiver
Network: Buffalo Wireless N USB, DLink N router/DLink Ethernet Switch/DLink Xtreme N wireless bridge
Printer: HP Photosmart Plus, HP Officejet Pro 8600 Plus
PCs: HP dv6-3040us (7 x64 SP1), HP DM4-2165dx (7 x64 SP1), HP Pavilion zv6130us (7 x86), Apple Macbook Air (Lion)
************
No that one doesn't work, i tried to install the driver from the device manager in windows but it just said windows could not find the correct driver or something. Also tried to install the program but it doesn't install the driver. :cry:
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga

My Computer

Computer Manufacturer/Model Number
Toshiba, Satellite E105
OS
Windows 7 Pro
CPU
Intel(R) Core(TM) P8400 2.26GHz
Memory
4GB
Sound Card
HD Audio Device
Screen Resolution
1280*800
That one installs but isn't recognized by windows 7 "biometric devices". I've installed digital persona for now and it seems to work. I'm guessing for the moment that there is not a driver for my device that windows 7 biometric devices will recognize?
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
I've tried the upek software and it installs but doesn't detect my fingerprint device, also won't except the drivers.

The digital persona version i am using is the one from the hp website : Digital Persona Fingerprint Reader Software HP HDX X16T-1100 CTO Premium Notebook PC - HP Customer Care (United States - English)
But this software is 4.10 and won't update to the latest version 4.11 (just says that it can't install on this system?)

With the driver that lsjimenez recommended :
Acer Aspire 8943G Drivers | Laptop Drivers Download

(Digital persona also works with the 8.7 version of this driver which you can get from a free program called driver max)

But having this driver installed with this software doesn't allow me to access the biometric menu from the control panel. If i install truesuite then i can access it but it doesn't recognize my fingerprint device.

I have a link to egistec software under downloads, khlb2, win7, fingerprint reader. here is the link:
Welcome to Marasst Service

But with the egistec software on my laptop using windows 7, it causes the system to boot slowly and sometimes crash :confused:. If anybody has a link for the lastest version of bioexcess from egistec i would be grateful :D
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga
Thanks for posting back. Fabe
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
I found an update for bioexcess from the Lenovo site but after the install the update the program crashes. Says something about the egistsr.exe.

Using driver max with no driver installed for the fingerprint scanner i identified it as this:

Fingerprint ReaderManufacturer LTT
Hardware type Secure biometrics devices
Hardware class SecBioDev
Connection USB
Hardware ID VID_1C7A&PID_0801
Vendor ID 1C7A
Match probability 100 %
Search for downloadable drivers To search for drivers for this device, please click on the search link above (the one that says "Search for drivers for this device").

But when searched for it the driver never came up. It's an internal fingerprint driver on a compal khlb2. LTT? does anybody know what this stands for? or hopefully there website with drivers?
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga
I am having the exact same issue as you Bowater...

I bought this Acer 8943G-9429. I made sure it had a fingerprint reader so that I can use the Windows Biometric Device settings. I want to use other software besides the crappy EgisTec/Acer software that comes with the computer.

i can't seem to find a solution. The driver that came with this EgisTec fingerprint reader doesn't seem to be a Windows 7 WCF capable driver.

If you find a solution, please let me know. I may return this Acer laptop because of it. I am very put off by this.
 

My Computer

Computer Manufacturer/Model Number
Acer 8943G-9429
OS
Windows 7 Home Premium 64-Bit
CPU
Core i7
Memory
8GB
Graphics Card(s)
Radeon 5850
I still haven't found a solution to this, just to let you know.
 

My Computer

Computer Manufacturer/Model Number
Compal Cantiga
OS
Windows 7
CPU
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard
KHLB2
Memory
4.00GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
Realtek HD Audio & Ati HDMI Audio
Monitor(s) Displays
Genric Display
Hard Drives
Hitachi HTS723225L9A360 ATA Device
Case
Cantiga
This really pissed me off. I bought this Acer Aspire 8943G-9429 laptop thinking it would work with Windows 7 WBF. I did my research and saw that it came with an EgisTec fingerprint reader. Before purchasing, I checked EgisTec's website to see if their readers work with WBF and they have a press release dated back in 2009 saying their fingerprint readers are working with Windows 7 WBF.

Here's one of the few releases (saying it will work with Windows 7's WBF):
EgisTec Announces Support for Windows 7 for Its Fingerprint Sensors and Software - Company - EgisTec Inc.

Well, I bought this computer with their reader assuming it would work with Windows 7 WBF. Then I get the laptop only to find out it doesn't work with Windows 7.

So, I contacted them on several occasions (by email) asking them where I can get an updated driver that will get this reader working with Windows 7's Biometric Framework (pointing out their press release). Of course they do not reply to any of my emails (sending auto-responses from non-working email addresses). Another example of corporations cutting costs, using crap hardware from unreliable and crap companies.

Of course it works with Acer/EgisTec's included security suite software...which is complete junk. I want to use WBF with this reader and I am pissed about it. This is false advertising.
 

My Computer

Computer Manufacturer/Model Number
Acer 8943G-9429
OS
Windows 7 Home Premium 64-Bit
CPU
Core i7
Memory
8GB
Graphics Card(s)
Radeon 5850
Try going to Device manager and find the finger print scanner under biometric devices.
Uninstall and reinstall drivers.
If it still doesn't work try picking a different one by by updating the driver and picking it from a list of drivers on your computer.
Hope This helps.
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Duo T5750 2.00GHz
Memory
4 GB
You have probably already tried this as well but just in case.
This is the link to an acer driver page with the up to date fingerprint driver about half way down :)
Good luck.
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Duo T5750 2.00GHz
Memory
4 GB
Yea, I tried both of your suggestions.
 

My Computer

Computer Manufacturer/Model Number
Acer 8943G-9429
OS
Windows 7 Home Premium 64-Bit
CPU
Core i7
Memory
8GB
Graphics Card(s)
Radeon 5850
I know these are still simple suggestions but just in case.
Make sure your biometric scanner is on in biometric settings. I came across them last night and didn't even know you had to turn it on (mine was set to off by default)
And I don't know if you have gone through the process of saving each finger print with windows and saving the password.
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Duo T5750 2.00GHz
Memory
4 GB
Nathan,

What do you mean; "Your Biometric Scanner is on in biometric settings"

As I said, my biometric settings don't even show that there are any readers installed.

Lou
 

My Computer

Computer Manufacturer/Model Number
Acer 8943G-9429
OS
Windows 7 Home Premium 64-Bit
CPU
Core i7
Memory
8GB
Graphics Card(s)
Radeon 5850
Ok
i clicked on the start button and typed in the search box "change biometric settings" and there is an option to turn the finger print scanner on or off.
But if its not recognising anything it probably wont work. :(
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Duo T5750 2.00GHz
Memory
4 GB
Nathan,

No big deal. I appreciate you trying to help.

It's just that Egistec says that their readers work with Windows7 WBF and they don't. I actually made sure to research the hardware on this laptop before purchasing. After reading their press release, I assumed it would work with Windows 7 WBF. Silly me for assuming a company would be honest in their press releases.

Here is their press release stating that they support Windows 7 WBF:
http://www.egistec.com/company/news...s-7-for-Fingerprint-Sensors-and-Software.aspx

They have yet to reply to my multiple emails. Been waiting a week for a reply.

What a joke & a garbage company.
 

My Computer

Computer Manufacturer/Model Number
Acer 8943G-9429
OS
Windows 7 Home Premium 64-Bit
CPU
Core i7
Memory
8GB
Graphics Card(s)
Radeon 5850
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