Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Quickcam Pro 400


15 May 2009   #1

 
 
Quickcam Pro 400

Quickcam Pro 4000 works with the Win 7 native driver, however, the Quickcam software (10.5.1) will not install and completely killed Win 7 at one point forcing me into a re-install of the OS. I contacted Logitech support to enquire about drivers for Win 7 and the response I got was:


Dear Mr.Saeed,

Thank you for contacting Logitech's Electronic Technical Support.

I understand that you would like to know if the Quickcam drivers will updated for Windows 7.

I would like to let you know that Windows 7 is not officially supported at the moment. This is because the Windows 7 operating system has not been officially released to the public by Microsoft. It is still in the Release Candidate stage and not the final retail version. Our current drivers/software has been tested and certified for use with Windows Vista or older operating systems.

Windows 7 compatible drivers/software will be made available in the future. I apologize for any inconvenience caused. Please check our website regularly for any updates on this.

If you have any additional questions or comments regarding your product, please feel free to visit our website at
http://www.logitech.com and update this incident.

Thank you for choosing Logitech. Have a nice day!

Kind Regards,


Logitech Europe SA
European Customer Support



Not happy with the response I contacted them again asking if the Quickcam Pro 4000 would be specifically supported and the response I got was:


Dear Mr.Saeed,

Thank you for taking the time to reply my email.

I would like to sincerely let you know that I am currently unsure if there will be any Windows 7 drivers for the Quickcam Pro 4000.I have not received any information regarding the Windows 7 Quickcam drivers for any of our webcams .

Thank you for choosing Logitech.

Sincerely,

Logitech Europe SA
European Customer Support





My System SpecsSystem Spec
.

Reply

 Quickcam Pro 400




Thread Tools



Similar help and support threads for2: Quickcam Pro 400
Thread Forum
Quickcam Pro 9000 Windows 7 fix Drivers
Quickcam Fusion issues Hardware & Devices
Logitech QuickCam for Notebooks Pro Drivers
QuickCam Pro 9000 Drivers
Logitech Quickcam Pro 9000 Hardware & Devices
Logitech QuickCam 4000 Drivers
Logitech QuickCam Pro 9000 Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:16 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33