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Windows 7: Base System Device (Missing Drivers...?)


15 Aug 2010   #1

Windows 7 Home Premium x64
 
 
Base System Device (Missing Drivers...?)

I have a Toshiba laptop that was experiencing numerous problems so I decided to format and reinstall everything. Except this time instead of using the restore CDs I put Windows7 in without all the bundled software that came with the original "out of the box" state. WOW! It runs so much faster and smoother now...feels twice as fast when I first got it! Except oddly there are two devices labeled as "Base System Device" that won't install drivers. I don't notice anything wrong with the the laptop but I'm still curious.. is there any way to figure out what these devices are?

Here's what I can pull that might help.
Class Icon: setupapi.dll -18
Safe removal required: False
Enumerator: PCI
Physical Device Object Name: Device\NTPNP_PCI0023
Local Information: PCI bus 4, device 0, function 1

The other device is similar except the object name is PCI0024 instead of PCI0023, and function 2 rather than function 1.


PS: I did search the forums and find driver details for a Sony, but I'm not about to put Sony drivers in my Toshiba.

My System SpecsSystem Spec
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15 Aug 2010   #2

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Have you checked the Toshiba site for drivers?
My System SpecsSystem Spec
15 Aug 2010   #3

Windows 7 Ultimate x64/Windows XP Pro SP3 Dual Boot
 
 

Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.

To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem.
My System SpecsSystem Spec
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15 Aug 2010   #4

Windows 8 Core X64
 
 

There does not seem to be a A505-S6906 on the Toshiba site. Could it be A505-S6960?

Are you running 32 or 64 bit Windows 7 Home Premium?

If it is actually the S6960 then I would try the Chipset driver on page two of the download area:
Intel Chipset SW Installation Utility for Windows 7 (32/64)(v9.1.1.1015; 09-03-2009; 4.52M)
My System SpecsSystem Spec
16 Aug 2010   #5

Windows 7 Home Premium x64
 
 

It is the A505-S6960, I don't think I posted S6906 any where? I'm a bit hesitant to put Toshiba drivers in, as last time they caused a lot of OS problems that a restore didn't fix. I have the three recovery disk, I may pop one of those in and scan for drivers on them like CBS suggested, at least that way -- if it works -- I can find out what the device is before installing.

Oh by the way I'm on Windows 7 64 bit and the laptop came with Vista 64 bit.
(Update) Recover disk were of no use.
My System SpecsSystem Spec
16 Aug 2010   #6

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

I get that you might be hesitant about Toshiba drivers, but the reason that I suggested them was because laptop makers often tweak the hardware for various reasons. Often, the generic OS drivers don't fully support the laptop's hardware, which is probably the issue that you're having now. So, if Toshiba has a Win 7 driver for those items, it probably would be best if you installed those, rather than other drivers.

Usually, you can download a driver "pack" and unzip it. Then you can do as CBS suggested and just install the missing ones.

Good luck.
My System SpecsSystem Spec
16 Aug 2010   #7

Windows® 8 Pro (64-bit)
 
 

Quote   Quote: Originally Posted by cbs362 View Post
Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.

To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem.
Its called as Ricoh Drivers. Mostly for in built Memory card reader.
My System SpecsSystem Spec
16 Aug 2010   #8

Windows 8 Core X64
 
 

vp7win, in your "My System Specs" you have:

System Manufacturer/Model Number Toshiba A505-S6906

That's where I got the number from.

I would definitely install the Chipset driver I gave you the link for. Create a System Restore point first just in case. The Chipset install may also create a restore point but it's always better top make sure.
My System SpecsSystem Spec
17 Aug 2010   #9

Windows 7 ultimate 64 bit / XP Home sp3
 
 

As a rule the base system device's are usually the card reader either Ricoh like Dinesh has stated or Texas Instruments and lastely Conexant.
So go to your download drivers page on Toshiba support.find your model # and look for your card reader drivers.
If no Windows Seven drivers are avalible then use compatibility mode to install either Vista or XP drivers. Heres how to use it Compatibility Mode Fabe
My System SpecsSystem Spec
18 Aug 2010   #10

Windows 7 Home Premium x64
 
 

I tried installing a lot of the packaged Toshiba drivers and the two items still remain on the list. One of the apps attempted to install drivers for my hard drive and dvd-r ? That failed though, the two items remain. All my USB slots work fine, DVD-R fine, SD memory card slot fine, HDMI -- vga fine, modem fine..probably just shouldnt worry about it then. I'm not going to risk messing up my system just to track down a ghost thats not even a huge problem.


Edit:
Forgot to try the Ricoh drivers, just did and they worked.. Thanks!!
My System SpecsSystem Spec
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 Base System Device (Missing Drivers...?)




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