| Windows 7: Base System Device (Missing Drivers...?) |
15 Aug 2010
|
#1 | | Windows 7 Home Premium x64 |
Base System Device (Missing Drivers...?) I have a Toshiba laptop that was experiencing numerous problems so I decided to format and reinstall everything. Except this time instead of using the restore CDs I put Windows7 in without all the bundled software that came with the original "out of the box" state. WOW! It runs so much faster and smoother now...feels twice as fast when I first got it! Except oddly there are two devices labeled as "Base System Device" that won't install drivers. I don't notice anything wrong with the the laptop but I'm still curious.. is there any way to figure out what these devices are?
Here's what I can pull that might help.
Class Icon: setupapi.dll -18
Safe removal required: False
Enumerator: PCI
Physical Device Object Name: Device\NTPNP_PCI0023
Local Information: PCI bus 4, device 0, function 1
The other device is similar except the object name is PCI0024 instead of PCI0023, and function 2 rather than function 1.
PS: I did search the forums and find driver details for a Sony, but I'm not about to put Sony drivers in my Toshiba. | My System Specs |
| System Manufacturer/Model Number Toshiba A505-S6960 OS Windows 7 Home Premium x64 CPU Intel Core 2 Duo T6500 / 2.1 GHz Memory 4.0GB Dual-Channel DDR2 @ 398MHz (6-6-6-18) Graphics Card Onboard - Intel GMA 4500MHD 128MB Sound Card Onboard |
15 Aug 2010
|
#2 | | Win 7 Pro x64/Win Server 2008 R2 Canada |
Have you checked the Toshiba site for drivers? | My System Specs | | System Manufacturer/Model Number Mellon Labs OS Win 7 Pro x64/Win Server 2008 R2 CPU Phenom II X4 955 BE @ 3400 Motherboard ASUS M4A79XTD EVO Memory 8 GB Mushkin Blackline DDR3-12800 @ 1600 7-7-7-20 Graphics Card 2 x Sapphire Radeon 1GB 4670 - Crossfire Sound Card VIA HD Audio on MB. Sounds great. Monitor(s) Displays Acer 23" HDMI Screen Resolution 1920 x 1080 Keyboard Logitech G15 Mouse MS Comfort 3000 optical PSU OCZ Stealthstream 600 Case Antec 200 Cooling Coolermaster V8 w/AS 5, too many fans. Hard Drives 1 x WD Silicon Edge 64GB SSD
1 x WD 160GB SATA
1 x WD 500GB SATA Internet Speed Fast enough, kinda, but I'm in Canada. Waaay overpriced. :( Other Info A Mellon Labs X-1 - LCD Smartie driven system status display.
Brought to you by the letter C |
15 Aug 2010
|
#3 | | Windows 7 Ultimate x64/Windows XP Pro SP3 Dual Boot |
Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.
To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem. | My System Specs | | System Manufacturer/Model Number MSI CR700X-023HU OS Windows 7 Ultimate x64/Windows XP Pro SP3 Dual Boot CPU Intel Celeron Dual-Core T3000 @1.8 Ghz Motherboard MSI Memory 3 GB DDR2/667 Mhz Graphics Card NVIDIA GeForce 8200 M G Sound Card Realtek High Definiton Audio Monitor(s) Displays Laptop built in Screen Resolution 1600x900 Keyboard Hungarian layout Mouse Microsoft Arc Mouse Hard Drives Western Digital 320GB Internet Speed 80/40 Mbps |
15 Aug 2010
|
#4 | | Windows 7 Pro X64 Space Coast of Florida |
There does not seem to be a A505-S6906 on the Toshiba site. Could it be A505-S6960?
Are you running 32 or 64 bit Windows 7 Home Premium?
If it is actually the S6960 then I would try the Chipset driver on page two of the download area: Intel Chipset SW Installation Utility for Windows 7 (32/64)(v9.1.1.1015; 09-03-2009; 4.52M)
Last edited by Ztruker; 16 Aug 2010 at 12:07 PM..
| My System Specs | | System Manufacturer/Model Number Dell Precision 370 OS Windows 7 Pro X64 CPU Intel Pentium 4 Dual LP 3.4Ghz Memory 4GB DDR PC2-5200 ECC Graphics Card NVIDIA Quadro FX 3400/4400 Sound Card SoundMAX Integrated Digital Audio Monitor(s) Displays HP 22" w2207 LCD Screen Resolution 1680 x 1050 Hard Drives 300GB Maxtor 6L300RD PATA
128GB Kingston SV200S3128G SSD (boot)
1.5TB Seagate ST3150041AS SATA Internet Speed Cable via Road Runner 2MB Upload, 20MB Download |
16 Aug 2010
|
#5 | | Windows 7 Home Premium x64 |
It is the A505-S6960, I don't think I posted S6906 any where? I'm a bit hesitant to put Toshiba drivers in, as last time they caused a lot of OS problems that a restore didn't fix. I have the three recovery disk, I may pop one of those in and scan for drivers on them like CBS suggested, at least that way -- if it works -- I can find out what the device is before installing.
Oh by the way I'm on Windows 7 64 bit and the laptop came with Vista 64 bit.
(Update) Recover disk were of no use.
Last edited by vpwin7; 17 Aug 2010 at 05:08 AM..
| My System Specs | | System Manufacturer/Model Number Toshiba A505-S6960 OS Windows 7 Home Premium x64 CPU Intel Core 2 Duo T6500 / 2.1 GHz Memory 4.0GB Dual-Channel DDR2 @ 398MHz (6-6-6-18) Graphics Card Onboard - Intel GMA 4500MHD 128MB Sound Card Onboard |
16 Aug 2010
|
#6 | | Win 7 Pro x64/Win Server 2008 R2 Canada |
I get that you might be hesitant about Toshiba drivers, but the reason that I suggested them was because laptop makers often tweak the hardware for various reasons. Often, the generic OS drivers don't fully support the laptop's hardware, which is probably the issue that you're having now. So, if Toshiba has a Win 7 driver for those items, it probably would be best if you installed those, rather than other drivers.
Usually, you can download a driver "pack" and unzip it. Then you can do as CBS suggested and just install the missing ones.
Good luck. | My System Specs | | System Manufacturer/Model Number Mellon Labs OS Win 7 Pro x64/Win Server 2008 R2 CPU Phenom II X4 955 BE @ 3400 Motherboard ASUS M4A79XTD EVO Memory 8 GB Mushkin Blackline DDR3-12800 @ 1600 7-7-7-20 Graphics Card 2 x Sapphire Radeon 1GB 4670 - Crossfire Sound Card VIA HD Audio on MB. Sounds great. Monitor(s) Displays Acer 23" HDMI Screen Resolution 1920 x 1080 Keyboard Logitech G15 Mouse MS Comfort 3000 optical PSU OCZ Stealthstream 600 Case Antec 200 Cooling Coolermaster V8 w/AS 5, too many fans. Hard Drives 1 x WD Silicon Edge 64GB SSD
1 x WD 160GB SATA
1 x WD 500GB SATA Internet Speed Fast enough, kinda, but I'm in Canada. Waaay overpriced. :( Other Info A Mellon Labs X-1 - LCD Smartie driven system status display.
Brought to you by the letter C |
16 Aug 2010
|
#7 | | Windows® 8 Pro (64-bit) Mumbai, India |

Quote: Originally Posted by cbs362 Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.
To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem. Its called as Ricoh Drivers. Mostly for in built Memory card reader. | My System Specs | | System Manufacturer/Model Number Samsung NP530U4B-S02IN OS Windows® 8 Pro (64-bit) CPU Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache) Motherboard Samsung Electronics Memory 6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1) Graphics Card AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic) Sound Card Realtek High Definition Audio Monitor(s) Displays 35.56cm (14.0) SuperBright 300nit HD LED Display Screen Resolution 1366x768 Hard Drives 1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD Internet Speed sucks Antivirus Microsoft Security Essentials Browser Google Chrome (Sync enabled) |
16 Aug 2010
|
#8 | | Windows 7 Pro X64 Space Coast of Florida |
vp7win, in your "My System Specs" you have: System Manufacturer/Model Number Toshiba A505-S6906
That's where I got the number from.
I would definitely install the Chipset driver I gave you the link for. Create a System Restore point first just in case. The Chipset install may also create a restore point but it's always better top make sure. | My System Specs | | System Manufacturer/Model Number Dell Precision 370 OS Windows 7 Pro X64 CPU Intel Pentium 4 Dual LP 3.4Ghz Memory 4GB DDR PC2-5200 ECC Graphics Card NVIDIA Quadro FX 3400/4400 Sound Card SoundMAX Integrated Digital Audio Monitor(s) Displays HP 22" w2207 LCD Screen Resolution 1680 x 1050 Hard Drives 300GB Maxtor 6L300RD PATA
128GB Kingston SV200S3128G SSD (boot)
1.5TB Seagate ST3150041AS SATA Internet Speed Cable via Road Runner 2MB Upload, 20MB Download |
17 Aug 2010
|
#9 | | Windows 7 ultimate 64 bit / XP Home sp3 Gulf Coast Texas |
As a rule the base system device's are usually the card reader either Ricoh like Dinesh has stated or Texas Instruments and lastely Conexant.
So go to your download drivers page on Toshiba support.find your model # and look for your card reader drivers.
If no Windows Seven drivers are avalible then use compatibility mode to install either Vista or XP drivers. Heres how to use it Compatibility Mode Fabe | My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 ultimate 64 bit / XP Home sp3 CPU intel Core 2 Duo E8400 3.0ghz Motherboard Asus P5ND bios 1401 Memory 8 gigs 1066 OCZ Fata1ty Graphics Card EVGA GTX 580 Call of Duty Black Ops Edition Sound Card Creative Soundblaster Audigy 2zs Monitor(s) Displays Asus 24in LCD's 2MS X2 Screen Resolution 1920x1080p @60Hz Keyboard Logitech Bluetooth Wireless MX5000 Mouse Logitech Bluetooth Wireless MX1000 PSU OCZ 700W GameXtreme Case NZXT Apollo Cooling Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram Hard Drives WD Caviar 500 Black/ WD Caviar 200 Blue Internet Speed Download 19.83 Upload 0.97 Other Info Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External |
18 Aug 2010
|
#10 | | Windows 7 Home Premium x64 |
I tried installing a lot of the packaged Toshiba drivers and the two items still remain on the list. One of the apps attempted to install drivers for my hard drive and dvd-r ? That failed though, the two items remain. All my USB slots work fine, DVD-R fine, SD memory card slot fine, HDMI -- vga fine, modem fine..probably just shouldnt worry about it then. I'm not going to risk messing up my system just to track down a ghost thats not even a huge problem.
Edit:
Forgot to try the Ricoh drivers, just did and they worked.. Thanks!! | My System Specs | | System Manufacturer/Model Number Toshiba A505-S6960 OS Windows 7 Home Premium x64 CPU Intel Core 2 Duo T6500 / 2.1 GHz Memory 4.0GB Dual-Channel DDR2 @ 398MHz (6-6-6-18) Graphics Card Onboard - Intel GMA 4500MHD 128MB Sound Card Onboard Base System Device (Missing Drivers...?) problems? All times are GMT -5. The time now is 07:47 PM. | |