Base System Device (Missing Drivers...?)  

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  1. Posts : 122
    Windows 7 Home Premium x64
       #1

    Base System Device (Missing Drivers...?)


    I have a Toshiba laptop that was experiencing numerous problems so I decided to format and reinstall everything. Except this time instead of using the restore CDs I put Windows7 in without all the bundled software that came with the original "out of the box" state. WOW! It runs so much faster and smoother now...feels twice as fast when I first got it! Except oddly there are two devices labeled as "Base System Device" that won't install drivers. I don't notice anything wrong with the the laptop but I'm still curious.. is there any way to figure out what these devices are?

    Here's what I can pull that might help.
    Class Icon: setupapi.dll -18
    Safe removal required: False
    Enumerator: PCI
    Physical Device Object Name: Device\NTPNP_PCI0023
    Local Information: PCI bus 4, device 0, function 1

    The other device is similar except the object name is PCI0024 instead of PCI0023, and function 2 rather than function 1.


    PS: I did search the forums and find driver details for a Sony, but I'm not about to put Sony drivers in my Toshiba.
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  2. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #2

    Have you checked the Toshiba site for drivers?
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  3. Posts : 27
    Windows 7 Ultimate x64/Windows XP Pro SP3 Dual Boot
       #3

    Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.

    To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem.
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  4. Posts : 6,285
    Windows 10 Pro X64
       #4

    There does not seem to be a A505-S6906 on the Toshiba site. Could it be A505-S6960?

    Are you running 32 or 64 bit Windows 7 Home Premium?

    If it is actually the S6960 then I would try the Chipset driver on page two of the download area:
    Intel Chipset SW Installation Utility for Windows 7 (32/64)(v9.1.1.1015; 09-03-2009; 4.52M)
    Last edited by Ztruker; 16 Aug 2010 at 12:07.
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  5. Posts : 122
    Windows 7 Home Premium x64
    Thread Starter
       #5

    It is the A505-S6960, I don't think I posted S6906 any where? I'm a bit hesitant to put Toshiba drivers in, as last time they caused a lot of OS problems that a restore didn't fix. I have the three recovery disk, I may pop one of those in and scan for drivers on them like CBS suggested, at least that way -- if it works -- I can find out what the device is before installing.

    Oh by the way I'm on Windows 7 64 bit and the laptop came with Vista 64 bit.
    (Update) Recover disk were of no use.
    Last edited by vpwin7; 17 Aug 2010 at 05:08.
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  6. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #6

    I get that you might be hesitant about Toshiba drivers, but the reason that I suggested them was because laptop makers often tweak the hardware for various reasons. Often, the generic OS drivers don't fully support the laptop's hardware, which is probably the issue that you're having now. So, if Toshiba has a Win 7 driver for those items, it probably would be best if you installed those, rather than other drivers.

    Usually, you can download a driver "pack" and unzip it. Then you can do as CBS suggested and just install the missing ones.

    Good luck.
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  7. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #7

    cbs362 said:
    Well, to be honest, I don't know exactly what these devices are, but I think it may be an Ethernet controller or other PCI device.

    To search drivers for them: Insert the disc that you have acquired with your laptop, and open device manager. Double click on one of these devices, switch to the Driver tab, and click Reinstall Driver. Select, that you want to specify a location, and enter the letter of your CD drive. (e.g. E:\), and make sure, Include Subfolders is checked. Click next, and this should solve the problem.
    Its called as Ricoh Drivers. Mostly for in built Memory card reader.
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  8. Posts : 6,285
    Windows 10 Pro X64
       #8

    vp7win, in your "My System Specs" you have:

    System Manufacturer/Model Number Toshiba A505-S6906

    That's where I got the number from.

    I would definitely install the Chipset driver I gave you the link for. Create a System Restore point first just in case. The Chipset install may also create a restore point but it's always better top make sure.
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  9. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #9

    As a rule the base system device's are usually the card reader either Ricoh like Dinesh has stated or Texas Instruments and lastely Conexant.
    So go to your download drivers page on Toshiba support.find your model # and look for your card reader drivers.
    If no Windows Seven drivers are avalible then use compatibility mode to install either Vista or XP drivers. Heres how to use it Compatibility Mode Fabe
      My Computer


  10. Posts : 122
    Windows 7 Home Premium x64
    Thread Starter
       #10

    I tried installing a lot of the packaged Toshiba drivers and the two items still remain on the list. One of the apps attempted to install drivers for my hard drive and dvd-r ? That failed though, the two items remain. All my USB slots work fine, DVD-R fine, SD memory card slot fine, HDMI -- vga fine, modem fine..probably just shouldnt worry about it then. I'm not going to risk messing up my system just to track down a ghost thats not even a huge problem.


    Edit:
    Forgot to try the Ricoh drivers, just did and they worked.. Thanks!!
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