Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Epson DX4800 scanner problems

29 Aug 2010   #11
neo101

WIN7 Ultimate 64bit
 
 

Hi
There are at least a couple of ways to get to "Device Manager" (that's what I meant to say ) to check devices/drivers are loaded correctly!

One way is thru "Computer Manager" which is a permanant icon I have set up on my desktop.
Here's how to find it > Control Panel > "Administrative Tools" > scroll down to "Computer Management" click to open.

Look down the list and click/open "Device Manager"

If you want a permanent shortcut icon on your desktop,
Right click on 'Computer Management' icon > scroll down to "Send to" > highlight/click "desktop(create shortcut)"
______________________________________________

To remove old drivers you can go to
Start (the big round multicolour windows icon bottom left of screen) > All programs > look down the list, click on epson > you should find an "uninstall" button.

The other way to remove Epson drivers is through
Control Panel > "Programs & Features" > scroll down to everything mentioning 'Epson' (highlight/click and follow uninstall directions)
Reboot the computer

Delete any 32bit scanner drivers out of your 'downloads' folder!

Before you install, shut down/switch off any antivirus/firewall programs (obviously disconnect from internet connection first)

Install latest 64bit drivers from Epson Website


My System SpecsSystem Spec
.
29 Aug 2010   #12
cheddarcaveman

Windows 7
 
 

Many thanks for your help, much appreciated! I'll de;ve into this on Tuesday when I've got time off - working tomorrow!!

Cheers
My System SpecsSystem Spec
29 Aug 2010   #13
neo101

WIN7 Ultimate 64bit
 
 

Good to know they let you have the odd day off!
You must be beavering away!
My System SpecsSystem Spec
.

31 Aug 2010   #14
cheddarcaveman

Windows 7
 
 

Right! I've done all the items you have so kindly suggested. The only drtivers I found under the scanner were labled system32 so I deleted them. I then went to the Epson site and found the latest drivers for the DX4800 but there are no drivers there for the scanner, just the printer as a whole, so I downloaded them (Windows 7 64 bit). I went back to the scanner folder drivers list and the same "system 32 drivers had appeared again.
Needless to say the scanner does not work, the printer is fine!
My System SpecsSystem Spec
01 Sep 2010   #15
neo101

WIN7 Ultimate 64bit
 
 

Epson say 64bit drivers are supported and haven't bothered to update them since 2009 - so they must work for most people!

Did you find this driver?

Epson

Try contacting Epson support then - see what they say!


Another question - have you been deadly precise about what Epson model printer/scanner you have?

There are other specific drivers - for the other versions, such as the DX4800+

Try going to "Start"> 'All programs' > 'Windows Fax & Scan' > click to open
Look down bottom of left column and click on 'scan' bar
Look in 'tools' on top menu, to point to/load your scanner.

Does it find your scanner?
My System SpecsSystem Spec
02 Sep 2010   #16
cheddarcaveman

Windows 7
 
 

Hi again Neo101. I think I'm going to have to call it quits on this one. As well as your good self I have also had many coms with Epson and nothing either of you has suggested has got the blooming thing working! I've uninstalled and reinstalled more drivers than I can thinkf of but I always get the same error message and it doesn't work.
By the way, it still works fine on the old computer running Windows XP Home edition.
Many thanks for your efforts.
My System SpecsSystem Spec
29 Nov 2010   #17
Tony Norton

XP Pro x64 edition
 
 
64bit Driver for Epson DX4800

Don't give up on this.

I've found that the 64 bit Vista driver works on XP Pro x64 edition. Fair chance it would work on Windows 7 as well.

It's called epson318339eu, although I guess there are other area versions.

Cheers

Tony N
My System SpecsSystem Spec
30 Nov 2010   #18
cheddarcaveman

Windows 7
 
 

I have found that I can now use the scanner but not from the desktop icon as before but by going into Elements 6 and "importing". It works fine so I'm happy with this even though there is a bit more to do to get my scans.

Thanks for all the help. Great forum!
My System SpecsSystem Spec
Reply

 Epson DX4800 scanner problems




Thread Tools




Similar help and support threads
Thread Forum
Need Epson scanner drivers
I need epson nx120/125 scanner driver. Google is frustrating. cannot find the drivers. Having a 'bad hair' day i think. can someone spare 2 mins to see if u can find 'em. All i get is download driver programs.
Drivers
WIA Missing for Epson Artisan 725 Scanner
I've searched SevenForums high and low, and while I've found several references to this problem and others like it, I haven't yet found a solution that helps me. So I'll try a new thread. A few weeks ago I purchased my first Solid State Drive which I'm now using as my boot drive with Windows 7...
Drivers
Epson Perfection 1260 Scanner
I have downloaded the drivers for this scanner but only the 32 bit version is available from Epson. Can I make this work with Win 7 64bit?
Drivers
Can't get Epson V600 scanner going...
I am unable to get an Epson Perfection V600 Scanner working. I've tried the latest Epson 32- and 64-bit drivers, VueScan. I'm getting a message from both that the scanner can't be found. I have uninstalled and reinstalled many times. I'm down to deleting every file mention of epson. The...
Drivers
Epson Workforce 610 Scanner Problems
Hello - I have an Epson Workforce 610 All In One Printer/Scanner I also have a Windows 7 Pro PC. Windows installed all the driver fine however when I try to scan using Epsons Scanning software it will not scan. The weird thing is that when you use a Freeware software it will open the...
Hardware & Devices
Epson Scanner Slow after move to Win 7
I upgraded to a new PC with Windows 7 pro 64 bit. My Epson GT-S50 document scanner did not work so I tried to use the install CD and that hung. Finally checked the Epson site and found new drivers for Win 7. The drivers I installed were; epson13441.exe epson14155.exe
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App