There are at least a couple of ways to get to "Device Manager" (that's what I meant to say
) to check devices/drivers are loaded correctly!
One way is thru "Computer Manager" which is a permanant icon I have set up on my desktop.
Here's how to find it > Control Panel > "Administrative Tools" > scroll down to "Computer Management" click to open.
Look down the list and click/open "Device Manager"
If you want a permanent shortcut icon on your desktop,
Right click on 'Computer Management' icon > scroll down to "Send to" > highlight/click "desktop(create shortcut)"
To remove old drivers you can go to
Start (the big round multicolour windows icon bottom left of screen) > All programs > look down the list, click on epson > you should find an "uninstall" button.
The other way to remove Epson drivers is through
Control Panel > "Programs & Features" > scroll down to everything mentioning 'Epson' (highlight/click and follow uninstall directions)
Reboot the computer
Delete any 32bit scanner drivers out of your 'downloads' folder!
Before you install, shut down/switch off any antivirus/firewall programs (obviously disconnect from internet connection first)
Install latest 64bit drivers from Epson Website