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Windows 7: Retail Plus Mini Wireless USB Adapter

05 Sep 2010   #1

Windows 7 home premium 64bit
Retail Plus Mini Wireless USB Adapter

I recently purchased a Compaq Presario desktop with no integrated wifi. So I picked up a usb adapter. The Retail Plus website says the adapter is compatible with Windows 7. However, after I run the setup and plug in the adapter, the drivers do not install. My apartment is wireless only, so I can't connect my desktop to the internet to download drivers. I do have a laptop with wifi, so I tried installing the usb adapter on it. Everything went smoothly and the usb works on the laptop. So I tried putting the drivers on a disc and putting them on the desktop, no luck. I downloaded a package from the Retail Plus website and I still cannot get the drivers to work.

Unfortunately, I am not very computer savvy. Any suggestions to make this work?

My System SpecsSystem Spec
05 Sep 2010   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit

Hi jatermeer , Welcome to the forums , Power off the laptop , insert the usb adaptor, power on the laptop and windows will find the driver for you
My System SpecsSystem Spec
05 Sep 2010   #3

Windows 7 home premium 64bit

Thanks for replying so quickly. Unfortunately the problem is not with the laptop, but with the desktop. I restarted and I am still getting the message that says the device driver software was not successfully installed. I can't connect the desktop to the internet for it to look for solutions itself.
My System SpecsSystem Spec

 Retail Plus Mini Wireless USB Adapter

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