USB keyboard problem  

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  1. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #31

    Joules said:
    I know that logitecs are nice keyboards but I'm telling ya that a crazy deal your going through it should just hook right up is you legacy setting in bios turned on....
    Obviously everything is fine in the bios and the same keyboards works fine on PE environments and Linux. So it is a problem with Windows 7 64 bit thing.
      My Computer


  2. Posts : 14
    Windows 7 64-bit
       #32

    Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.

    I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.

    Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
      My Computer


  3. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #33

    dandan666 said:
    Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.

    I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.

    Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
    Now u exterminated the VirtualBox and VMware software u could try two more things: first try to delete all the USB stack and let Windows detect it again; and second try to install SP1 RTM. U could try option 2 before. I'm curious if SP1 install fix the problem!
      My Computer


  4. Posts : 14
    Windows 7 64-bit
       #34

    Sure. I'll try those to things as soon as I can and will report back.
      My Computer


  5. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #35

    dandan666 said:
    Sure. I'll try those to things as soon as I can and will report back.
    Thankx! I'm waiting for your reports
      My Computer


  6. Posts : 14
    Windows 7 64-bit
       #36

    Excellent news, Piggo: installing Service Pack 1 RTM fixed the probem for me. :)

    I plugged in the keyboard and clicked on the New Hardware Found info bubble in the system tray. It was showing a USB Composite Device and two USB Keyboards. The Composite Device already had its drivers installed and was ready, whereas Windows was still searching for the keyboard drivers on Windows Update.

    The fact that there were now TWO keyboards and that it was hitting Windows Update again for a driver that should already have been there didn't give me much hope but a couple of seconds later there it was, ready to use!

    Just checked Device Manager and sure enough, the keyboard is now a proper HID Keyboard Device and has the right Device ID (HID\... instead of USB\...).

    So there it is. I hope SP1 works for you as well.

    Edit: It seems that this is indeed some kind of fault with the OS. Update history does not list SP1 and the latest entry is from earlier today so I suppose we'll never know which update actually solved the problem.
    Last edited by dandan666; 05 Feb 2011 at 17:53. Reason: adding more data
      My Computer


  7. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #37

    Hello!!! Today Windows Update offered SP1 to me too and... it solved my problem too!!! Now, I'm wondering what was broken on our system. I will try to do some compare from registry before and after SP1 update and looking into inf folders.

    It is really incredible the problem we had.
      My Computer


  8. Posts : 14
    Windows 7 64-bit
       #38

    Incredible describes it well. I'm really curious to know as well, but I doubt we ever will.

    It's interesting that my keyboard worked even after I uninstalled SP1 RC prior to installing the RTM version. My somewhat educated guess is that the service pack ended up resetting something in the USB stack and that ultimately did the trick.

    Please post your pre- and post-installation registry analysis when you can. :)
      My Computer


  9. Posts : 1
    Windows 7 Pro 64bit
       #39

    Hi,

    i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.


    Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.


    I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.

    So tried the solution from
    Troubleshooting für USB-Sticks unter Windows XP

    I copied the
    Code:
    usb.inf
    from
    Code:
    c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
    to
    Code:
    c:\Windows\inf\
    and searched in the device manager for new devices.

    And without restart or someting else, all USB keyboards are detected and windows installed the drivers.

    Perhaps you must search for another directory name
    Code:
    c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
    Trie the newer one with
    Code:
    c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral....
    Best regards
    Ralf
      My Computer


  10. Posts : 1
    Windows 7 SP1
       #40

    SevenRalf said:
    Hi,

    i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.


    Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.


    I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.

    So tried the solution from
    Troubleshooting für USB-Sticks unter Windows XP

    I copied the
    Code:
    usb.inf
    from
    Code:
    c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
    to
    Code:
    c:\Windows\inf\
    and searched in the device manager for new devices.
    SevenRalf, Thanks for updating an old post; you have made my day! I have just registered to tell you that having brought the Genius I200 keyboard: Genius LUXEMATE I200 Compact MM Keyboard: Amazon.co.uk: Computers & Accessories

    I couldn't get it working for the last 3 hours. I stumbled on this thread and now I am using my new keyboard!

    The next question on my mind is, are all windows x64 installations like this or is it just this keyboard?

    I shall now leave some feedback on amazon for others to see.

    Thanks again buddy
      My Computer


 
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