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Windows 7: DVD RW Cannot complete the burn process


29 Sep 2010   #1

Windows 7 Ultimate x64
 
 
DVD RW Cannot complete the burn process

My DVD RW won't complete the burn process to a blank dvd. it freezes when it reaches to 30 secs left.. and the drive won't open using the eject button.. Help!!!

thanks..


My System SpecsSystem Spec
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29 Sep 2010   #2

Windows 7 Ultimate SP1 x64
 
 

To me it sound like your dvd is scratched, or the software you are using is corupted. If you are on a desktop you can eject the drive using a paperclip and poking it through a pinhole in the front of the drive.
My System SpecsSystem Spec
29 Sep 2010   #3

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by jayrod View Post
My DVD RW won't complete the burn process to a blank dvd. it freezes when it reaches to 30 secs left.. and the drive won't open using the eject button.. Help!!!

thanks..
Hi! jayrod, welcome to W7F

Do you see a small hole below the door to your DVD player?
Straighten out a paper clip, and insert it into the hole, about an inch in you feel some resistance.

While pushing on this resistance push the eject button. It may take a few tries.


Hi! ionbasa, I see you beat me to it.
My System SpecsSystem Spec
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29 Sep 2010   #4

Windows 7 Ultimate SP1 x64
 
 

Quote:
Hi! jayrod, welcome to W7F

Do you see a small hole below the door to your DVD player?
Straighten out a paper clip, and insert it into the hole, about an inch in you feel some resistance.

While pushing on this resistance push the eject button. It may take a few tries.


Hi! ionbasa, I see you beat me to it.
Dont wory, you decribed more in detail, i was multi-tasking so didn't get to go as in depth as you did with the "paperclip" method.
My System SpecsSystem Spec
29 Sep 2010   #5

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

It would be helpful if you could tell us the make/model of your DVD burner/player.

Have you been able to burn other DVD-RWs?

Is this the first time this has happened?

Have you changed brands of disk medium?

Have you recently installed any new programs?
My System SpecsSystem Spec
29 Sep 2010   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by ionbasa View Post
Dont wory, you decribed more in detail, i was multi-tasking so didn't get to go as in depth as you did with the "paperclip" method.
Noted, Thanks.
I was looking at my player/burner, and noticed that I don't have the hole.
I'm going to have to look up a way to open it if/when I get into a jam.
My System SpecsSystem Spec
30 Sep 2010   #7

Windows 7 Ultimate SP1 x64
 
 

just thought to let you know Iv seen some models where the front plate snaps off, and the you pull the entire tray out. kinda weird way.
My System SpecsSystem Spec
30 Sep 2010   #8

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Thanks for the tip.
I have a Gateway DX4831e with a HL-DT-ST DVDRAM GH41N [CD-ROM dr].

Its one of those where the button is on the side, the tray pushes the door open. I can pull the door open by hand, and it exposes the front of the player/burner.

I'll have to investigate your tip further.
My System SpecsSystem Spec
30 Sep 2010   #9

Windows 7 Ultimate x64
 
 

pushing the hole infront of the drive really works.
thanks a lot guys.
Now i only hav 1 concern left, if i will burn a cd it will not complete the burn process. it stuck when it says 30 secs left to complete the disc.
My System SpecsSystem Spec
30 Sep 2010   #10

Windows 7 Ultimate SP1 x64
 
 

well, first i wound check the software you are usin, and posibly try re-installing it, unless it was a bad disk which sometimes happens.
My System SpecsSystem Spec
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 DVD RW Cannot complete the burn process




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