iPod Shuffle wont recgonized  

I was charging my mums ipod shuffle and adding new songs.... everything was fine, everything work. I accidentally bumped her ipod and it fell off the desk, however everything stay in place, the ipod dident fall out and it did not come out of USB spot. After i knocked it, Windows said Installing Device driver software... Then it said it failed.

I've tryed everything, restoring ipod, everything apple offers on there website, uninstall driver and re connected. Uninstalled itunes 10.1

Its an ipod Shuffe 2nd Generation 1GB
iTunes 10.1
Songs still play
Still charges if you use wall charger
When i connected to PC i get 1 amber light flash


The only thing i can think of that is left to do is to re image my PC but i dont really want to because it takes to long, plus its sort of an old image

everything worked until bumped it

Hi,

With the iPod plugged in, open 'Device Manager' and see if there are any yellow exclaimation marks next to any drivers. If so, you need to right-click and select 'Uninstall' and check the 'delete driver software' box too. This will completely uninstall the device driver allowing re-installation of a new driver.

Hope this helps :)


OS

Are there any settings screens on the iPod that would relate to PC connectivity? They may yeild some info about resetting the PC connection without losing any data

I would read into the 'Troubleshooting' section of the User Manual and see if there's anything there that can help :)