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Windows 7: HP laserjet 1020-1022 driver

12 Oct 2010   #1

Windows 7 Ultimate x86
 
 
HP laserjet 1020-1022 driver

hi guys,i have an hp printer and my operating system is Windows 7 x86,when i install the software for the printer it fails,i even updated the software for the driver but it made no difference,please i need help.

My System SpecsSystem Spec

12 Oct 2010   #2

win 7 ultimate
nottingham
 
 

Hi max2007,Welcome to the forums, can I point you to this thread Windows 7 does not recognize HP LaserJet 1020 It contains the information you require
My System SpecsSystem Spec
12 Oct 2010   #3

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
University of Kentucky
 
 

Welcome to SF, Max2007. Please complete your System Specs.

What errors do you see?

Can you print a test page from the printer, itself?

Do you see any errors in Device Manager?

Is the printer recognized when you plug it into the USB?

Try running the HP diagnostic utility:

HP Printing Diagnostic Utility HP LaserJet 1020 Printer - HP Customer Care (United States - English)

Is this the driver you installed?

Software & Driver Downloads HP LaserJet 1022 Printer - HP Customer Care (United States - English)
My System SpecsSystem Spec
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12 Oct 2010   #4

Windows 7 Ultimate x86
 
 

thanks pebbly,i checked it out but it's for the x64 version of Windows 7,can u help me for the x86?
My System SpecsSystem Spec
12 Oct 2010   #5

Windows 7 Ultimate x86
 
 

hi Lemur,about ur questions:
1.i attached it
2.no
3.no
4.yes
i download the HP diagnostic utility but it doesn't recognize the printer,and no i didn't download 1022 driver i just downloaded 1020 driver and it didn't work.and when i want to add the printer from CP an error occurs!
Attached Thumbnails
HP laserjet 1020-1022 driver-untitled.jpg   HP laserjet 1020-1022 driver-untitled.png  

Last edited by max2007; 12 Oct 2010 at 02:12 PM..
My System SpecsSystem Spec
12 Oct 2010   #6

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
University of Kentucky
 
 

What if you click Add Printer, Have Disk, and point to the directory where ezinstall is. We just want the print driver.
My System SpecsSystem Spec
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 HP laserjet 1020-1022 driver problems?



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