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| 04 Dec 2010 | #1 |
| | BSOD When (un)installing ATI Graphics Driver Ok. I'm trying to upgrade my ATI Catalyst Driver to the latest version. When I try to do so, the installer causes a BSOD when on "Detecting Graphics Hardware...". The code is 0x0000001E, with no driver stated. I've also tried to uninstall the graphics driver through the Add/Remove Programs and get the same BSOD. My graphics card is the ATI Mobility Radeon HD5450. What should I do? |
My System Specs | |
| 04 Dec 2010 | #2 |
| | If your sure you have the right driver for your card, install it right over the top of the old driver |
| My System Specs |
| 04 Dec 2010 | #3 |
| | That's exactly what I'm trying to do, but it BSODs during the install. |
| My System Specs |
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| 04 Dec 2010 | #4 |
| | The driver from Dell or AMD? With the laptop listed in your specs and the card being switchable with the integrated Intel graphics I doubt that the driver from AMD would even work with it, that and reference video drivers (AMD, Intel or Nvidia) are hit and miss at the best of times on laptops. Edit: Forget the above with regards to it being switchable, that 720QM doesn't have integrated graphics. That said unless you're up to modding the INF so it will install properly (and whatever Dell may have added/modded to it with regards to the display and any power options/settings). stick with the Dell driver. |
| My System Specs |
| 04 Dec 2010 | #5 |
| | These are drivers directly from ATI/AMD, but are classified as working with the hardware. I've also tried Dell drivers and got the same BSOD. |
| My System Specs |
| 04 Dec 2010 | #6 |
| | In theory yes the AMD driver should work, but it also has this to say in the release notes, Quote: AMD Mobility Product Family Compatibility AMD Catalyst™ Mobility is a notebook reference graphics driver with limited support for system vendor specific features. When used with Windows Vista or Windows 7, users may have unwanted experiences. The Installation Verification Software will prevent driver download on certain notebook products. This is to protect against the installing of drivers that may disable features or functionality provided by the system manufacturer. If unwanted experiences occur using AMD Catalyst™ Mobility, it is recommended to revert back to the driver provided by your system vendor for your specific platform. Please contact your system vendor for the most recent drivers for your notebook. |
| My System Specs |
| 04 Dec 2010 | #7 |
| | I was never able to uninstall the driver. Attempting to run the uninstaller from Add/Remove Programs caused the BSOD. |
| My System Specs |
| 04 Dec 2010 | #8 |
| | 
Quote: Originally Posted by ericweb2  I was never able to uninstall the driver. Attempting to run the uninstaller from Add/Remove Programs caused the BSOD. Guru3D - Driver Sweeper |
| My System Specs |
| 04 Dec 2010 | #9 |
| | If you can't even get the system to start, you might want to try booting to safe mode. |
| My System Specs |
| 04 Dec 2010 | #10 |
| | Ok. I've successfully uninstalled them. But, trying to install the drivers still gives me the BSOD. |
| My System Specs |
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