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Windows 7: Mass Storage Controller - No driver for it

04 Dec 2010   #1

Windows 7 Home Premium 64bit
 
 
Mass Storage Controller - No driver for it

Hi all,

I really hope someone can help me b/c I've been in computer hell for 4 days now. Long story short, my hard drive in my Dell Studio 1745 died. Finally got my data recovered from the drive. I reformatted that drive and reinstalled Windows 7, but it hung up alot. I did this several times and finally did a chkdsk /r and bad clusters were found. I just bought a WD Black hard drive and installed it this evening. Got Windows 7 installed, but in the Device Manager, it shows a "Mass Storage Controller" with an exclamation point beside it. I figure it's some sort of driver, but I don't know what it could be. I haven't installed any other programs yet. Just Windows 7. What could be causing this problem?

There was another item underneath the "Other Devices" menu that also had an exclamation point, but I downloaded the driver at Drivers and Downloads (it's some sort of motion sensor driver), and that exclamation point disappeared, but not the other one.

I have not modified the registry. This is a brand new Windows 7 install on a brand new hard drive (and thankfully, this one isn't hanging up!!)

My System SpecsSystem Spec
04 Dec 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Have you run Windows Update to see if it finds any needed drivers ?
My System SpecsSystem Spec
04 Dec 2010   #3

Windows 7 Ultimate x64
 
 

Check the optional section of Windows Updates too. As an aside, I would highly recommend MSE if you need a new antimalware protection app too.
My System SpecsSystem Spec
.


04 Dec 2010   #4

Windows 7 Home Premium 64bit
 
 

No drivers (for this problem) were available through Windows Update. I'm at a loss.
My System SpecsSystem Spec
04 Dec 2010   #5

windows 7 ultimate 64bit
 
 

My System SpecsSystem Spec
04 Dec 2010   #6

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Dell - Drivers and Downloads

Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.

Mike
My System SpecsSystem Spec
04 Dec 2010   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by kword88 View Post
try this driver:

Drivers and Downloads
This is the driver that made the other exclamation point go away.
My System SpecsSystem Spec
04 Dec 2010   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Dell - Drivers and Downloads

Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.

Mike
I've already done that and have installed all drivers needed for my system. I'm pretty sure this driver is for a card reader, but then again, I'm not sure since I have no problems with my memory card. I've downloaded the driver, but when I try to install it, it tells me that it's not a valid Win32 application. Yet, this is a driver listed for my service tag and Windows 7 64bit.
My System SpecsSystem Spec
04 Dec 2010   #9

Windows 7 Home Premium 64bit
 
 

[QUOTE=nikki712;1112935]
Quote   Quote: Originally Posted by Hopalong X View Post
Dell - Drivers and Downloads

Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.

Mike
Found my Dell drivers CD and ran it from there and it fixed it. I'm not sure if it's the most recent driver, but I'm satisfied. Thanks guys!
My System SpecsSystem Spec
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 Mass Storage Controller - No driver for it





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