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| 26 Dec 2010 | #1 |
| | DVD-Super Multi device driver missing Hello! I have a Gateway NV53 64bit running Windows 7 AMD Athlon II X2 M300 500 GB HDD 4 GB Memory DVD-Super Multi DL drive Suddenly, my dvd/cd drive stopped working. It doesn't start to spin or recognize a disc when it's put in the drive. I tried to troubleshoot the device & it says Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Driver Version: 6.1.7600.16385 Driver Date: 06/21/2006 It offers no solution to fix this problem. I cannot watch a dvd, listen to a cd, or even burn my photos to a cd for family members. Any help would be greatly appreciated. |
My System Specs | |
| 26 Dec 2010 | #2 |
| | sgmabe78, welcome to the Seven Forums. Try the auto fix here, Your CD or DVD drive can't read or write media Let us know if that fixes it or not, and if not we'll try something else. |
| My System Specs |
| 26 Dec 2010 | #3 |
| | Fix it did not work. It says it applied the fix, but it still detects an error it cannot fix. |
| My System Specs |
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DVD-Super Multi device driver missing problems?
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