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Windows 7: Intel WiFi Link 5100 AGN Causing Crashes


28 Dec 2010   #1

Windows 7
 
 
Intel WiFi Link 5100 AGN Causing Crashes

I have an Intel WiFi Link 5100 AGN and it keeps crashing my laptop. I would be working and my screen would freeze randomly and my computer would remain unresponsive. This only happens when I turn on my laptop's wireless card and put it to use.

I tried multiple drivers but the newer ones froze my computer faster. I recently did a fresh install of Windows 7 Home Premium 64 bit and it still does the same.

Uninstalling the driver and rebooting while letting Windows install a default driver yields the same results.

Much help needed!

My System SpecsSystem Spec
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07 Jan 2011   #2

Windows 7 Home Premium 64-bit
 
 

I'm having the exact same issues. It's driving me nuts! Have you had any luck in resolving this? I've just tried the latest drivers from Intel and it hasn't fixed it.
My System SpecsSystem Spec
07 Jan 2011   #3
NoN

Windows 7 Professional SP1 - x64
 
 

Quote   Quote: Originally Posted by maestro1980 View Post
I'm having the exact same issues. It's driving me nuts! Have you had any luck in resolving this? I've just tried the latest drivers from Intel and it hasn't fixed it.
Are you using the Intel Pro/Set software v 13.4.0 which comes with the latest drivers aswell, or drivers only?

Got that intel's card 5100, installed with the latest drivers and Pro/Set basic software, and all is smooth here....

You might want to uninstall all the Intel Wireless software from "Program& Features", then reinstall the lastest drivers again without any third-party from intel soft.

PS:
there's two versions of the latest intel Pro/Set:
-Basic
-Enterprise/advanced
My System SpecsSystem Spec
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07 Jan 2011   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi Maestro1980, Welcome to the forums, Have you set the power management for the 5100n ? They don't appear to handle this very well
-Right click on Computer and select Manage.
-After Computer Management opens up, go to Device Manager.
-In Device Manager, expand the Network Adapters category.
-Right-click on “Intel (R) WiFi Link 5100 AGN” and select Properties.
-In Properties, go to the Power Management tab.
-Under the Power Management tab, make sure that “Allow the computer to turn off this device to save power” is unchecked.
Apparently, the driver for the WiFi Link 5100 can’t properly handle the device going to sleep, and pulls down the whole system.
My System SpecsSystem Spec
07 Jan 2011   #5
NoN

Windows 7 Professional SP1 - x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi Maestro1980, Welcome to the forums, Have you set the power management for the 5100n ? They don't appear to handle this very well
-Right click on Computer and select Manage.
-After Computer Management opens up, go to Device Manager.
-In Device Manager, expand the Network Adapters category.
-Right-click on “Intel (R) WiFi Link 5100 AGN” and select Properties.
-In Properties, go to the Power Management tab.
-Under the Power Management tab, make sure that “Allow the computer to turn off this device to save power” is unchecked.
Apparently, the driver for the WiFi Link 5100 can’t properly handle the device going to sleep, and pulls down the whole system.
+1...Almost forgot that one...Mine is checked anyway, but worth a try!


Attached Images
 
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08 Jan 2011   #6

Windows 7
 
 

I've been using the drivers only rather than the entire software suite. Someone told me similar advice and I took it but it didn't help.
My System SpecsSystem Spec
08 Jan 2011   #7
NoN

Windows 7 Professional SP1 - x64
 
 

Quote   Quote: Originally Posted by AlecksShoe View Post
I've been using the drivers only rather than the entire software suite. Someone told me similar advice and I took it but it didn't help.
There's a thread i awsered already few months ago here (second screenshot):
Windows 7 and Intel WiFi Link 5100
(might this post help you first!!)...


...I hate to say that, but i think you'll have to manually remove all Intel drivers from your machine...in order to know if your card needs to be serviced.

-First uninstall all Intel softs suite...and drivers/pilotes from the "device manager" & " program & features".

-Second, there's a folder in C:/Windows/system32/DriverStore/FileRepository/.....
delete all the folders related to the intel wifi-link driver; the list could be long if you have updated drivers since first time you bought the computer.
(See first screenshot)

YOU'LL HAVE TO "TAKE OWNERSHIP" of the folders to delete them.

-Reboot, then windows will install from Windows Update his own intel driver (look in device manager the version). This will also create again a new folder in "FileRepository".

You'll see then if the card work with the driver.


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 Intel WiFi Link 5100 AGN Causing Crashes




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