USB drivers not working properly

hellcat858

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Hey I left my computer to do an update afew hours ago and when I got back my screen was messed up so I restarted and it did an HP BIOS update which ran my fan pretty hard while it was doing it anyways I got it all updated only to log back in to find none of my usb ports were working and they all have an exclamation mark over them in the device manager saying the device is not compatible! I tried reinstalling the driver but still nothing. Please help, they have been working fine for the 5 months i've had the laptop (HP G62)
 

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Also my drivers are up to date on it.
 

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One more detail, when i click properties on the driver I get this message - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19
 

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windows 7 Home Premium 32bit
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windows 7 Home Premium 32bit
Download Speccy 1.08.218 - FileHippo.com

Post the Motherboard specs please


Can you download this and run it, we need to know your Model Motherboard and the specs in the computer
See what I or anyone else can research
 

My Computer My Computer

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Windows 7 Ultimate x64AMD Phenom x6 1045t8 GBATI Radeon HD 5570
Computer Manufacturer/Model Number
HP Pavilion Elite HPE-410f
OS
Windows 7 Ultimate x64
CPU
AMD Phenom x6 1045t
Motherboard
N/A
Memory
8 GB
Graphics Card(s)
ATI Radeon HD 5570
Sound Card
Realtek Highdefinition Audio / 5.1 Dolby Setup
Monitor(s) Displays
HP w2207h Widescreen
Screen Resolution
1680*1050
Hard Drives
1 TB (fixed), 320 Portable maxtor, Server Hard drives
PSU
350 Watt
Case
HP CASE
Cooling
Bass
Keyboard
Logitech MX 5500
Mouse
Logitech MX 5500
Internet Speed
ROAD RUNNER 16MB D/512 U
Solved!


*quote*
As unlikely as it seems, I was able to resolve a VIDEO problem with this technique. The error seems to be common for CD/DVD's (think I saw it a couple years ago myself) but it can and does happen to other devices as well.

In my case, the video driver would not load properly. So I was stuck with generic standard VGA (stinks on my wide screen monitor!!!). Exact same error in Device Manager on the Display item (blah blah Code 19). Problem started after some incomplete patching after a reboot (tried to do too many patches at once I think).

So I went looking, and sure enough under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\

there are about twenty similar looking keys

{4D36E968-E325-11CE-BFC1-08002BE10318} vs.
{4D36E965-E325-11CE-BFC1-08002BE10318}
-------^^
One had keys '(Default)' = Display Adaptors and 'Class' = Display

and there was an 'UpperFilters' = pivot

(pivot being the crummy utility that screwed me up, which I had uninstalled in my troubleshooting efforts- or tried to, I am guessing the system was locked into trying to load the missing utility)

renamed it to 'UpperFilters.bak' and rebooted. Full screen goodness resulted !!!

So ANYBODY getting that error for any devices could try a similar series of steps. Find the Class object for your problematic device (looking at the '(Default)' and 'Class' keys under those similar entries) and move/delete those UpperFilter and/or LowerFilter keys.

You would think with a documented solution like this, Microsoft could have the result reachable from the "Look online for solutions" button under the device object in Device Manager. I have never seen that produce any good result. Geez I was ready to reinstall Windows after trying to remove and reinstall the drivers, safe mode, etc. for days.
 

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windows 7 Home Premium 32bit
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