Windows 7: hp dv6000 code 28 unknown device driver issue

aamir12 · 24 Jan 2011

i am using windows 7 ultimate n 32 bit in my hp dv6000 laptop. all drivers are working fine, but still there is an uninstalled driver shown for unknown device code 28.
Please help me in this regard.

Thanks

DeVandal · 24 Jan 2011

I suspect your chipset driver, but no matter. At the HP driver site, download the Vista drivers. HP doesn't list drivers for Windows 7, but the Vista ones should work.

thefabe · 24 Jan 2011

Quote: Originally Posted by DeVandal

I suspect your chipset driver, but no matter. At the HP driver site, download the Vista drivers. HP doesn't list drivers for Windows 7, but the Vista ones should work.

Just to add a note don't forget to use compatibility mode when trying to install Vista drivers.http://www.sevenforums.com/
Fabe

Phone Man · 25 Jan 2011

Right click the device and select Properties. Then Details and select Hardware ID and post the results.

hp dv6000 code 28 unknown device driver issue-id.png

Then we can identify the device and maybe find a driver.

Jim

aamir12 · 25 Jan 2011

Quote: Originally Posted by Phone Man

Right click the device and select Properties. Then Details and select Hardware ID and post the results.

Attachment 134235

Then we can identify the device and maybe find a driver.

Jim

thanks, I just pick the details and that is ACPI\HPQ0006

aamir12 · 25 Jan 2011

HI, Just thank to all of you!
the issue is resolved, that was hp quick launch buttons. so idownload and install the driver via this link: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45058.exe

Windows 7: hp dv6000 code 28 unknown device driver issue

hp dv6000 code 28 unknown device driver issue problems?