Hello, ive been using my Roccat Kone for like 1 month. Then the other day ive rebooted my computer, and it just stopped working. Ive been reinstalling the driver and so on but didnt help. I installed everything again, and when im gonna update the FirmWare, it says "Update Fails"
please help.
Alexander
I have the same problem.
I have a Toshiba laptop and windows 7 x64.
Tried to reinstall multiple times with each version of the drivers, but the computer just doesn't detect the mouse : I don't get any message when I plug the USB so mouse doesn't even light up because there is no power supply :s I've installed the mouse on another computer 1 week ago (and i just tried to plug it on another laptop on which I got the message of usb detection) so i think it is not a hardware problem.
The driver program doesn't launch, the Firmware update option fails, and when I install the Dpinst.exe 64 it says the hardware is ready to be plugged.
Windows is up to date and everything else woks fine.
I don't know what to do, is there a way to force the detection of an usb port? Or a way to fully remove roccat kone drivers (that may not be deleted with the uninstall) to try a new install?
Thank you for help, I'm desperate with my funky old mouse.
Hi, I had also problem with FW update fail with Roccat Kone plus mouse. I bought a mouse with FW 1.19 and tried to update to latest FW 1.45. Notice telling "FIRMWARE UPDATE FAILED" occured.
Then I tried to update FW successively in several steps: Firstly from 1.19 to 1.23, after that to 1.24, 1.29, etc. Finally I got to FW 1.45 and mouse seems to work fine. Quite a lenghty procedure, but working.
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