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Windows 7: All device driver dates are 6/21/2006

13 Feb 2011   #11
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

This is an unbelievable story. I would definitely go after Linksys and get my money back. Just put your foot down and ask them whether they would like you to publish the story with the title: "Linksys scams their customers" - that may help.

My System SpecsSystem Spec
14 Feb 2011   #12

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Until this gets resolved have the Credit Card Co. put a Stop-Payment-Order on the charge.

If the charge is already showing on your account tell them you want to contest it. It may take one or two billing cycles for this to resolve itself.
My System SpecsSystem Spec
15 Mar 2011   #13

Update from OP

In addition to disputing the credit card charge, I mailed a letter to the Attorney General, describing the experience in detail. Am hoping they find cause to investigate Linksys (Cisco) and Supportrix.

I considered the BBB, but figured credit card company and AG were sufficient.

Thanks to all who offered advice.
My System SpecsSystem Spec


 All device driver dates are 6/21/2006

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