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Windows 7: Need Help Installing Realtek Audio Drivers

26 Jun 2009   #1
gamemakerkid

Windows 7 Ultimate RC (64)
 
 
Need Help Installing Realtek Audio Drivers

I've spent a couple days trying to install the Realtek audio drivers onto my machine, but I can't get the installer to work properly. It looks like it's copied a lot of files to C:\Program Files (x86)\Realtek\, but after I restart there are only four files copied there and the drivers haven't been successfully installed.

These are the only drivers I've had trouble with, and I was wondering if someone could give me directions on exactly how to install the drivers. No one else seems to have had trouble installing them, so I must be doing something wrong.

Thanks for your help!


My System SpecsSystem Spec
26 Jun 2009   #2
Hedrush

Windows 7 Build 7600.16385 (Clean Install)
 
 

Quote   Quote: Originally Posted by gamemakerkid View Post
I've spent a couple days trying to install the Realtek audio drivers onto my machine, but I can't get the installer to work properly. It looks like it's copied a lot of files to C:\Program Files (x86)\Realtek\, but after I restart there are only four files copied there and the drivers haven't been successfully installed.

These are the only drivers I've had trouble with, and I was wondering if someone could give me directions on exactly how to install the drivers. No one else seems to have had trouble installing them, so I must be doing something wrong.

Thanks for your help!
Well I installed the Vista, Windows7 Driver(32/64 bits) Driver only (Executable file) from the link below with no problems. Is that the same driver your having problems with?

Realtek

If your on x64 it should actually copy the drivers to here

C:\Program Files\Realtek\Audio\HDA
My System SpecsSystem Spec
26 Jun 2009   #3
gamemakerkid

Windows 7 Ultimate RC (64)
 
 

Some more information, if it helps:

I'm trying to install version 2.27 of the driver for Vista and Windows 7. I downloaded the executable version of the driver (I took it off Realtek's FTP server, as all the other connections were dropping out).

When I run the installer, it finishes fine and restarts. But the Realtek drivers aren't used by Windows, and when I try to point the device manager towards the Drivers folder (using the Update Driver button), it doesn't find any drivers and decides to keep using the generic Windows drivers instead. Additionally, there is no Realtek Sound Manager in my control panel.
My System SpecsSystem Spec
26 Jun 2009   #4
gamemakerkid

Windows 7 Ultimate RC (64)
 
 

Quote   Quote: Originally Posted by Hedrush View Post
Well I installed the Vista, Windows7 Driver(32/64 bits) Driver only (Executable file) from the link below with no problems. Is that the same driver your having problems with?

Realtek

If your on x64 it should actually copy the drivers to here

C:\Program Files\Realtek\Audio\HDA
Yeah, I'm using the same one. It does drop some files into C:/Program Files (x86)/Realtek/ (I'm using the 64bit version of Windows 7 on an x86 processor, sorry for the confusion), but none of the files seem to be used. I also can't get Windows 7 to find any drivers out of all the files that are installed, and there's no Realtek Audio Manager in my control panel.

Do I have to run the installer in some sort of compatibility mode, perhaps? I wouldn't think so, as it says it's for Windows 7 and 64 bit processors, but I can't think of anything else.
My System SpecsSystem Spec
26 Jun 2009   #5
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Gamemakerkid, and welcome to Seven Forums.

Usually you will need to install the Realtek drivers twice. The first time uninstalls the old driver, and the second time actually installs the new driver.

Installing it one more time should do the trick for you.

Hope this helps,
Shawn
My System SpecsSystem Spec
26 Jun 2009   #6
Hedrush

Windows 7 Build 7600.16385 (Clean Install)
 
 

Quote   Quote: Originally Posted by gamemakerkid View Post
Yeah, I'm using the same one. It does drop some files into C:/Program Files (x86)/Realtek/ (I'm using the 64bit version of Windows 7 on an x86 processor, sorry for the confusion), but none of the files seem to be used. I also can't get Windows 7 to find any drivers out of all the files that are installed, and there's no Realtek Audio Manager in my control panel.

Do I have to run the installer in some sort of compatibility mode, perhaps? I wouldn't think so, as it says it's for Windows 7 and 64 bit processors, but I can't think of anything else.
I dunno but could that be the problem?

EDIT: On a side note I just installed the latest HDA driver 22/06/09 and it dropped my ram usage by 10%
My System SpecsSystem Spec
26 Jun 2009   #7
gamemakerkid

Windows 7 Ultimate RC (64)
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Gamemakerkid, and welcome to Seven Forums.

Usually you will need to install the Realtek drivers twice. The first time uninstalls the old driver, and the second time actually installs the new driver.

Installing it one more time should do the trick for you.

Hope this helps,
Shawn
Just tried that. It didn't change the file tree under C:\Program Files (x86)\Realtek\ (though I don't know if it was meant to), and there's still no Realtek Audio Manager in my control panel.

I did notice this log in C:\ that looks to be from the installer. I'm quoting it below:

Quote:
[ResponseResult]
ResultCode=0
[Install Progress]
Confirm Realtek Driver
Check Operation System Version
Operation System was Windows x64
Realtek HD Audio Driver Vista64 Directory Exist .
delete C:\Program Files (x86)\Realtek\Audio\InstallShield
Copy Realtek HD Audio Driver from Vista64 Directory
Install Realtek HD Audio Audio Driver
--> SetupAPI result LAAW_PARAMETERS.nLaunchResult = -4
Is there possibly some kludgy way to manually install the drivers?
My System SpecsSystem Spec
26 Jun 2009   #8
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You might try the ZIP file download instead to run that setup file. Hopefully it will work better for you.
My System SpecsSystem Spec
26 Jun 2009   #9
pestbest

Windows 7
 
 

Try removing the previous driver via Add or Remove Programs. Then do a restart and start the Realtek Driver Install again. And you can try running it in administrator or compatibility mode. If that doesn't work either, try running it in Safe Mode because some other files that may be open in the normal mode may interfere with the installation. If none of this work, contact Realtek Support and they should be able to help you.
My System SpecsSystem Spec
18 Aug 2009   #10
ruggb

windows 7
 
 

OK, I think my problem is the same. It is NOT solved BUT............
If I plug the headphone into the MIKE input I get a popup that asks what device I plugged in. If I select HEADPHONE, everything works like it did in XP -- except that the headphone is plugged into the mike port.


is yours the same?????????

definitely and issue.
My System SpecsSystem Spec
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 Need Help Installing Realtek Audio Drivers




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