Scanner lost after OS change from XP to 7  


  1. Posts : 2
    Windows 7 Ultimate x32
       #1

    Scanner lost after OS change from XP to 7


    My printer is a Canon PIXMA MX700 All-in-one connected through a router. My OS is Win7 Ultimate x32. The cd's included with the printer are pre-win7 (and they don't address a TWAIN driver anyway!?). A win7 driver were downloaded from Canon Support.
    Printing and smart monitor are working fine, but scanning fails with a pop-up window "No TWAIN driver is installed"!
    Looking at Canon Support/Drivers Download I cannot seem to find any referece to TWAIN drivers. Where is this and where can I get it. Any help much appreciated.


      My Computer


  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #2

    Try uninstalling printer and then downloading the current version of the software suite for windows 7 32 bit and installing that version.

    Canon U.S.A. : Support & Drivers : PIXMA MX700
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x32
    Thread Starter
       #3

    bassfisher6522 said:
    Try uninstalling printer and then downloading the current version of the software suite for windows 7 32 bit and installing that version.

    Canon U.S.A. : Support & Drivers : PIXMA MX700
    Hi, couldn't find the "software suite for windows 7 32 bit" as a package on the Canon Support Site, but I installed the "Driver Addon Module 2.0" and the "MP Drivers for NW 1.01 from the site.
    Now the Scanner was recognized but a popup window complained about the MP Navigator not being installed correctly.
    After installing "MP Navigator EX for Windows 1.06" from the site everything works perfect.

    Thanks for leading me in the right direction.
      My Computer


  4. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #4

    Glad you got it sorted out.
      My Computer


 

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