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Windows 7: Problem With Online Videos

19 Feb 2011   #1

Windows 7 Ultimate 32 bit
 
 
Problem With Online Videos

not sure if this is the correct section sorry if it isnt

for the past few days ive been getting this error while trying to watch youtube videos



the screen freezes then goes black then comes back and does it a few more times then it restarts and i get a blue screen/ sometimes the safe mode screen and it boots back up

i havnt touched the hardware and i dont think i installed anything

can anyone help?

also its just online videos, can watch dvd's fine

My System SpecsSystem Spec
.

19 Feb 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The screen resetting is the video driver recovering.
When was the last time you updated your ati graphics drivers?
My System SpecsSystem Spec
19 Feb 2011   #3

Windows 7 Ultimate 32 bit
 
 

i dont remember ever doing it
My System SpecsSystem Spec
.


19 Feb 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Do you know the model of your video card?
If not could you provide a bit more detail about your system so I can direct you to the proper download.
My System SpecsSystem Spec
19 Feb 2011   #5

Windows 7 Ultimate 32 bit
 
 




my laptop is a Fujitsu Siemans AMILO Li 1718
My System SpecsSystem Spec
19 Feb 2011   #6
Microsoft MVP

Win 7 Ultimate x64
 
 

There isn't much you can do about a Windows 7 driver for it as there is not now and never will be one, as ATI declared that GPU/chipset legacy a while ago and support for it has stopped. If you haven't, start with the Vista driver for it from Fujitsu (work your way through the dropdowns to get to your model),

Downloads - Support - Fujitsu

If that doesn't solve it you can try using the last Vista driver,

ATI Catalyst

It probably won't install without a little help which will require using this,

Mobility Modder - ATI Version, Install the Latest Drivers on your ATI laptop

to mod the INF so that it will install.
My System SpecsSystem Spec
19 Feb 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Unfortunately the most recent driver I can find for your chipset / graphics is a vista driver. Located here.
ATI Catalyst

Quote:
Note: AMD’s DirectX 9 ATI Radeon graphics accelerators are not officially supported under Windows 7. If the user chooses to, they can install the ATI Catalyst Windows Vista graphics driver under Windows 7. Please be aware that none of the new Windows 7 graphics driver (WDDM 1.1) features are supported (as the Windows Vista level graphics driver is limited to WDDM 1.0 level support). Using the ATI Catalyst Windows Vista driver under Windows 7 is not officially supported by AMD, and as such AMD will not provide any form of customer support for users running in this configuration
My System SpecsSystem Spec
19 Feb 2011   #8

Windows 7 Ultimate 32 bit
 
 

they didnt work

would formatting and reinstalling Windows 7 work?

or downgrade to xp?

ive had 7 on this laptop for a long time and its only just started happening
My System SpecsSystem Spec
19 Feb 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Your chipset is not supported for win 7.
So Vista or Xp may be a better choice in your specific circumstance.
My System SpecsSystem Spec
19 Feb 2011   #10

Windows 7 Ultimate 32 bit
 
 

thanks for the help guys

gunna downgrade
My System SpecsSystem Spec
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