please help i dont know where to turn  

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  1. Posts : 28,845
    Win 8 Release candidate 8400
       #11

    driver error


    mob4life said:
    sorry here....
    Now that was useful. if you look at the info in the snip, it says the source of the error is acpi. acpi.sys is used by the video driver and is taking too long to load hence the freeze. the way to correct this is to get the most current driver for your video card and install it. I will be lurking this thread so let me know how it turns out

    Hope this helps
    Ken
      My Computer


  2. Posts : 18
    win7
    Thread Starter
       #12

    yes i juust updated to it yesterday.... same issue nothing changed
      My Computer


  3. Posts : 18
    win7
    Thread Starter
       #13

    says best driver is installed
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #14

    vid driver


    mob4life said:
    says best driver is installed
    the message also says it could also be caused by your bios. did you update that as well?

    K
      My Computer


  5. Posts : 18
    win7
    Thread Starter
       #15

    umm ive never taken the laptop apart but that sounds like a good idea. yes there was a new bios released and i just updated to it yesterday. i went into the device management tab and located the graphics card and searched online for drivers. im going to HPs site now to see if anything different is there.
      My Computer


  6. Posts : 268
    Windows® 7 Ultimate x64 SP1
       #16

    mob4life said:
    umm ive never taken the laptop apart but that sounds like a good idea. yes there was a new bios released and i just updated to it yesterday. i went into the device management tab and located the graphics card and searched online for drivers. im going to HPs site now to see if anything different is there.
    I have a feeling my hunch is going to prove correct on this being a graphics card issue...but I could be wrong. Never say never...

    That is NOT the way to update your Nvidia 8400M GO Graphics processor driver!!! Never rely on Windows to update your drivers!!!
    EVER!

    You have to Manually go & download it from Nvidia under Windows 7 Drivers!!!

    Here's the info & link to that...

    GeForce Driver Release 186 for NoteBooks WHQL Version: 186.03 Release Date: June 09, 2009 Operating System: Windows 7 (32-bit) Language: U.S English File Size: 112 MB
    This is for the 8400M Notebook graphics processor
    which is what supposed to be in that Laptop...
    GeForce Release 186
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #17

    dont take it apart


    mob4life said:
    umm ive never taken the laptop apart but that sounds like a good idea. yes there was a new bios released and i just updated to it yesterday. i went into the device management tab and located the graphics card and searched online for drivers. im going to HPs site now to see if anything different is there.
    dont take it apart they are impossible for most ppl to get them back together.

    All the drivers are software installed easily

    Ken
      My Computer


  8. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #18

    In the Bios Setup, make sure ACPI is enabled !!!
      My Computer


  9. Posts : 3,639
    Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
       #19

    If changing the BIOS settings do not help, you could always reinstall the BIOS as the last time you installed it, it may have installed incorrectly.
      My Computer


  10. Posts : 18
    win7
    Thread Starter
       #20

    ok updating driver for graphics card now... im pretty sure i actually did this a few days ago but im going to do it again. as for acpi i will verify that also
      My Computer


 
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