Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Missing E Drive (does not ready any disc)

24 Feb 2011   #1

Win 7 Home 64 Bit
Missing E Drive (does not ready any disc)

Hi everyone. I just bought a new ASUS laptop last week but then I found out that the optical drive is not working. Here's the specs: ASUS A52F-XT22 Laptop Computer - Intel Core i5-480M 2.66GHz, 4GB DDR3, 500GB HDD, Blu-ray/DVDRW, 15.6 Display, Windows 7 Home Premium 64-bit, Gray, 1-Year Warranty / 1-Year Accidental Damage at

At first when I started it up, the E drive showed up in "My Computer", but when I put a dvd or blu ray disc in, it wouldnt read it. The disc would just show up as a file with folders. Then the next day, when I installed some ASUS updates, the E drive icon disappeared from my computer. I pretty much tried every possible solution out there: deleting upper and lower filters (i had no upper or lower filters btw), changing the driver name path (did not work), uninstalling and updating the drive (did not work), Windows 7 troubleshooting (did not work), microsoft mr. fix it (did not work) and so on. The weird thing is that when I open device manager, it shows up there and it says that 'This device is working properly'. Also, when I uninstalled the drive and booted it up back, then when it automatically restored the drive, it said that the problem has been fixed, but it was not, there was a dialog box that said "Searching for preconfigured driver folders", but it did not finish searching.

Heres some pictures that I took while trying to fix it. (the order of the pictures go from right to left btw)

Image hosting, free photo sharing & video sharing at Photobucket

My System SpecsSystem Spec

25 Feb 2011   #2

Windows 7 Ultimate 64 bit

In disk management, try reassigning it a letter. It's listed as drive 0. Then check the physical connection of the cd/dvd drive, a wire could be loose, or bent. Than again the drive could just be bad. It happens. If still under warranty, take it back and have them fix it. A temporary inconvenience but might be worth it.
My System SpecsSystem Spec

 Missing E Drive (does not ready any disc)

Thread Tools

Similar help and support threads for2: Missing E Drive (does not ready any disc)
Thread Forum
Solved [HELP] Disc Drive Missing Hardware & Devices
Solved How to stop popup that says files are ready to be burned to disc Music, Pictures & Video
Bootmgr missing HP Mini no disc drive Installation & Setup
Burning content - disc drive not recognising blank disc Hardware & Devices
Boot Manager missing when no disc in disc drive General Discussion
Files Ready to Be Written to the Disc General Discussion
Missing 2nd (IDE) drive, SATA, weird disc sounds Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:28 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33