Asus not letting me update  

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  1. Posts : 11
    Windows 7 Home Premium 64 bit
       #1

    Asus not letting me update


    I have an Asus G73JH laptop. I recently had to format my hard drive and I had windows 7 reinstalled. When I go to the Asus support site to update my drivers some of them tell me that I don't have the min requirements to get the drivers and some others tell me that they are only for an Asus.

    I would greatly appreciate any help with this situation.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    nice laptop. Looks like it actually has a discrete hd5870 graphics processor you should be able to get those drivers from amd's site.

    System


    • Chipset: Intel
    • Chipset model: HM55

    That should be all the information you need to look on intel's site for chipset drivers.

    Sometimes you have a bit more trouble with laptops but you seem to have a nicely put together one there.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Ahh, thank you very much. If you could link me a download to get all the drivers I need or perhaps a program to find the downloads I need for my laptop it would be great. I've never had to do a clean install of windows and get all my drivers back manually so this is pretty much the first time I have ever even looked for them. So, any more help you can give me will be great!
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    I actually saw someone raving about a driver finding app the other day here, but I can't for the life of me remember the name of it.
    Hopefully one of the other regs will see this and post it.
    It's not something I personally use.
    Though it is possible this web tool from intel might find something for you automatically as well.
    Intel® Driver Update Utility

    and the graphics
    http://support.amd.com/us/gpudownloa...win7-64.aspx#2
    (you may have to select the individual download tab before downloading, the actual file is 63.6MB)

    This is assuming I have the correct information regarding this laptop model.
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Thanks very much! I got the Graphics Drivers updated and now I just need those Intel Updates. Do have an idea of why my laptop might not be considering itself an asus? Some of the programs that run when I start it up tell me that they can only be run on an asus.
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #6

    Probably some proprietary stuff from asus that doesn't want to work if their oem disk isn't used for the windows installation.

    I doubt it's anything you actually need.
    In fact I would run this and see if it finds anything.
    Welcome | The PC Decrapifier
    It's not a perfect tool but it gets rid of all the stuff manufacturers put on that windows doesn't actually need.
      My Computer


  7. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Alright, thanks. Do you know why my function keys might not be working as well? The only ones that work is the ones that shut off the screen and increase/decrease its brightness.
      My Computer


  8. Posts : 6,668
    Windows 7 x64
       #8

    that is asus specific more than likely.
    Go here
    ASUSTeK Computer Inc.
    then find and click the download tab, and select win 7 x64.
    There you should find everything you need in a drop down list. If the display driver I linked worked, I would keep that and not replace it with the one asus has, as I can promise you the one from ati is more recent.

    DO NOT UPDATE THE BIOS AT THIS TIME
      My Computer


  9. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Yes it did, thank you very much. Why shouldn't I update the BIOS?
      My Computer


  10. Posts : 6,668
    Windows 7 x64
       #10

    because you aren't suffering a specific problem related to the bios being out of date it's not worth the risk. There is a risk, however small it may be, that the bios flash will fail. If that happens the computer will not even power on properly anymore.
      My Computer


 
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