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Windows 7: Laserjet 1200: "Windows could not find driver"

30 Jun 2009   #1

Windows 7 RC
 
 
Laserjet 1200: "Windows could not find driver"

I've spent the last hour or so trying to get Windows 7 RC to recognize the HP Laserjet 1200 that I've connected to my PC via USB. I've downloaded the HP universal driver. I've downloaded Laserjet 1200 drivers from the Windows Catalog. But "HP Laserjet 1200 Printer" is still showing under "Other devices" in Device Manager, and the Driver tab shows that no drivers are installed.

I tried the Update Driver button, and directed it to look in the universal driver folder as well as the folders where I downloaded the Windows Catalog drivers, but each time it says that "Windows could not find driver software for your device."

The automatic installation that occurs when I initially plug in the USB cable (screen shot attached) recognizes three devices, and automatically installs drivers for two of them. The third, "HP Laserjet 1200 Printer", gives an error.

Any advice? I'm really surprised that this is proving to be so difficult. Everything else with Window 7 has been a cinch.



Attached Images
 
My System SpecsSystem Spec
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30 Jun 2009   #2

 

Have you installed the drivers you have downloaded? also have you tried running windows update?
My System SpecsSystem Spec
30 Jun 2009   #3

 

I think they got a solution in this thread HP LaserJet 1200
My System SpecsSystem Spec
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30 Jun 2009   #4

Windows 7 RC
 
 

Quote   Quote: Originally Posted by sergiogarcia9 View Post
I think they got a solution in this thread HP LaserJet 1200
I'd seen that thread, but it appears their solution was to go to Microsoft Update Catalog and download the drivers there. I already tried that to no avail.

I did run Windows Update, but nothing related to my printer came up.
My System SpecsSystem Spec
30 Jun 2009   #5

 

you tried to install the drivers under vista and xp comp.?
My System SpecsSystem Spec
30 Jun 2009   #6

Windows 7 RC
 
 

When you say "install the drivers", do you mean running the install.exe setup wizard that's in the HP Universal Print driver archive? That's the only installation routine I've come across in regards to the drivers I've downloaded.

I've tried running install.exe in both Vista and XP compatibility modes, but each time I run it, the HP Universal Printing Installer then opens up the Windows Add Printer wizard... asks me if I want to add a local printer or a network/wireless/bluetooth printer. I choose Local Printer, and it asks me if I want to use an existing port or create a new port. I tried using an existing port, USB001 and USB002, but neither works.
My System SpecsSystem Spec
30 Jun 2009   #7

 

Try to create a new port, maybe that's the solution
My System SpecsSystem Spec
30 Jun 2009   #8

 

HP LaserJet 1200 and Windows 7 RC 64 bit

Here's a fix, try this first.
My System SpecsSystem Spec
30 Jun 2009   #9

Windows 7 RC
 
 

Quote   Quote: Originally Posted by sergiogarcia9 View Post
HP LaserJet 1200 and Windows 7 RC 64 bit

Here's a fix, try this first.
Aha! That seems to have worked. I had to direct the installer to use the port called DOT4_001.

Thanks for your help.
My System SpecsSystem Spec
30 Jun 2009   #10

 

Your Welcome

- Sergio
My System SpecsSystem Spec
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 Laserjet 1200: "Windows could not find driver"




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