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Windows 7: ASUS driver problem after restart


04 Mar 2011   #1

Win 7 Professional 32-bit
 
 
Solved: ASUS F6ev driver problem after restart

I upgraded an ASUS F6ve from Vista to 7. Windows update installed all drivers without issue. Everything seemed to be working fine until I completed Windows Updates and restarted.

Upon restart, device manager reports two issues, the touchpad, and the video card. The touchpad does not work and the video driver won't allow aero. If I restart again, both the Video and Touchpad work. Restart again, and they don't work. I tried using the drivers listed on ASUS' website, but those have the same problems during restart.

Why would restarting either break or fix the driver issue? Why won't the drivers stick? I called ASUS and they were not helpful.

Thanks.

Solved:
Clean install Win 7
Disable all Windows Updates
Install Vista Drivers for Video and Touchpad
Do not install any Windows Updates


My System SpecsSystem Spec
.

04 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well the first thing I would do is reinstall the drivers, making sure the machine properly shutdowns and restarts after each.
Drivers are located here, just use the download tab and select win 7 x64.
ASUSTeK Computer Inc. - Notebooks - ASUS F6Ve
My System SpecsSystem Spec
04 Mar 2011   #3

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Well the first thing I would do is reinstall the drivers, making sure the machine properly shutdowns and restarts after each.
Drivers are located here, just use the download tab and select win 7 x64.
ASUSTeK Computer Inc. - Notebooks - ASUS F6Ve
I tried that, multiple times. Unfortunately, they dont even have the Video driver listed for Win 7. I tried the Vista drivers and that didn't work either.

Why would the driver work, and then after restart, the video card is telling me the video driver isn't working and the touchpad doesnt work? Then after restarting again, both problems get fixed? Its like I'm on a cycle of restart breaking and fixing?
My System SpecsSystem Spec
.


04 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

go to this page
ATI Catalyst
click individual downloads tab, and try that one. It says it supports your gpu.
My System SpecsSystem Spec
04 Mar 2011   #5

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
go to this page
ATI Catalyst
click individual downloads tab, and try that one. It says it supports your gpu.
tried that one already. What is weird is that a restart causes a problem in both the VGA and trackpad drivers. What would be the cause of this?
My System SpecsSystem Spec
04 Mar 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

failed installation, bad system ram, error in a windows core file.
You aren't receiving any bsod's though which is usually an indication of one of the first two.
System file check is easy enough. Just run SFC /scannow
It could just be a side effect of upgrading rather than going from a fresh install.
Often makes a mess of drivers.
My System SpecsSystem Spec
04 Mar 2011   #7

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
failed installation, bad system ram, error in a windows core file.
You aren't receiving any bsod's though which is usually an indication of one of the first two.
System file check is easy enough. Just run SFC /scannow
It could just be a side effect of upgrading rather than going from a fresh install.
Often makes a mess of drivers.
I did a clean install actually. Just called it an upgrade since the computer had Vista on it before. How do I run the SFC /scannow command?
My System SpecsSystem Spec
04 Mar 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

type cmd in the search box in the start bar.
Right click it and choose the run as administrator option.
Then just type
sfc /scannow
in the command box
My System SpecsSystem Spec
04 Mar 2011   #9

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
type cmd in the search box in the start bar.
Right click it and choose the run as administrator option.
Then just type
sfc /scannow
in the command box
ok, and what am I looking for with that cmd?
My System SpecsSystem Spec
04 Mar 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It will run a scan of the system files and repair anything it finds out of place.
My System SpecsSystem Spec
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 ASUS driver problem after restart




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