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Windows 7: How can I completely uninstall this hp software?


13 Mar 2011   #1

Windows 7 Home Premium 64bit
 
 
How can I completely uninstall this hp software?

Hello,

I recently installed the driver and software for my girlfriend's printer, attempting to make an old non-wireless hp psc1500 work over our home network and print wirelessly. Well that failed miserably and caused all kinds of issues for my win 7 pc that you good people here helped me resolve.

So I uninstalled the printer through add/remove programs, but when I search the whole computer for "hp", over 1,400 files are returned totaling about 500mb, most of which are obviously left over from the failed hp printer install.

How do I completely remove these remnants, without accidentally deleting system files and other things accidentally? I simply don't have enough computer knowledge to be able to pick the right ones, and I installed Revo and CCleaner after the initial uninstall, so they are not picking up anything.


TIA

Brian

My System SpecsSystem Spec
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13 Mar 2011   #2

windows 7 Pro 64Bit
 
 

Very carefully I would assume what you are seeing is the directory where the installer was decompressed. If this is the case you can safely delete this and the install directory. Use caution if you have any other drivers or software from HP.
My System SpecsSystem Spec
14 Mar 2011   #3

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by nitroman84 View Post
Very carefully I would assume what you are seeing it the directory where the installer was decompressed. If this is the case you can safely delete this and the install directory. Use caution if you have any other drivers or software from HP.
I'm sorry but I really don't know what you are referring to when you say directory. I am seeing these files when I open up windows explorer, select my computer, and do a simple search for "hp" in the upper right corner. Can you please be more specific? - and I don't have any other hp devices or software that I use.
My System SpecsSystem Spec
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14 Mar 2011   #4

windows 7 Pro 64Bit
 
 

Okay, the directory would be the path to either the decompressed installer or the install location. By directory I mean the location of the file for example "C:\Users\Your Name\Documents" would be the documents directory. If you have no other programs or drivers from HP installed you can safely delete these files as they are only leftovers from the driver install. Good luck and if you have any other questions I'm happy to help.
My System SpecsSystem Spec
15 Mar 2011   #5

Windows 7 Home Premium 64bit
 
 

ok, I know what you're referring to now, but I'm not sure if all of these files are in fact from HP. Most of the directories point to /system32 or \winsxs and I'm just worried about jacking things up. There are almost 1,400 files still left. How can I be sure what I will delete is from HP and not a needed system file? I've attached a screenshot to show you what I mean.


Attached Files
File Type: docx Doc1.docx (210.7 KB, 72 views)
My System SpecsSystem Spec
15 Mar 2011   #6

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Windows 7 comes with drivers for HP printers already included - those may account for some of that.

You might reinstall the thing - then use a decent free uninstall app. to uninstall it and clean up.

Thank you for downloading Advanced Uninstaller Free from Download.com
My System SpecsSystem Spec
15 Mar 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

I'd also try a "disk cleanup".

Type that phrase into the start button search box and hit the enter key. Choose to clean system files as well.

It might pick up some stuff that CCleaner/Revo did not.
My System SpecsSystem Spec
15 Mar 2011   #8

Windows 7 Home Premium 64bit
 
 

Thanks guys, I will try to reinstall and then use Revo to uninstall it all
My System SpecsSystem Spec
16 Mar 2011   #9

Windows 7 Home Premium 64bit
 
 

ok so I tried all of the suggestions and reinstalled and uninstalled with the advanced uninstaller program recommended, and I actually wound up with more HP software than before

When I tried to manually delete some of the files, I get errors and they won't let me delete despite being logged in as the admin. At this point, I'm ready to give up and just deal, unless anyone has an idea that I haven't tried yet.
My System SpecsSystem Spec
17 Mar 2011   #10

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi there
i find it strange that revo did not find the files? did you do the detailed scan in the choices revo gives you when the normal programs un-installer has finished? also there is a hunter option.
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 How can I completely uninstall this hp software?




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