USB 2.0 Not Working (Screenshots)  

Page 1 of 3 123 LastLast

  1. Posts : 18
    Windows 7 Home Premium 64bit
       #1

    USB 2.0 Not Working (Screenshots)


    Hi, basically my problem is that my relatively new 640GB external hdd when plugged in comes up with a message saying the USB device is not recognizable. Help is appreciated. This is a problem on both my old laptop and my new computer and happened just after I updated a game on my friends external hdd through my laptop and computer. I have already re-installed windows on my computer but with no avail. I await your response and thanks in advance.

    USB 2.0 Not Working (Screenshots)-devman.png
      My Computer


  2. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #2

    hi there:)
    try this windows fix >>>> Hardware devices are not working or are not detected in Windows >>> Hardware devices are not working or are not detected in Windows
    What it fixes...
    When you install a hardware device, it is not detected
    Determine if your audio device is plugged in
    Driver updates aren't automatically installed by Windows Update
    You receive one of the following errors:
    Your <Device Name> is currently disabled or turned off in Windows
    Your <Device Name> has a driver problem and needs to be reinstalled
    Windows has detected a problem with your <Device Name>, it is not working properly
    There is no driver installed for your <Device Name>

    Welcome to the Fix it Solution Center >>> http://support.microsoft.com/fixit/en-us
      My Computer


  3. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    brianzion said:
    hi there:)
    try this windows fix >>>> Hardware devices are not working or are not detected in Windows >>> Hardware devices are not working or are not detected in Windows
    What it fixes...
    When you install a hardware device, it is not detected
    Determine if your audio device is plugged in
    Driver updates aren't automatically installed by Windows Update
    You receive one of the following errors:
    Your <Device Name> is currently disabled or turned off in Windows
    Your <Device Name> has a driver problem and needs to be reinstalled
    Windows has detected a problem with your <Device Name>, it is not working properly
    There is no driver installed for your <Device Name>

    Welcome to the Fix it Solution Center >>> Microsoft Fix it Solution Center: troubleshooting software issues
    Thanks for the reply, i will test it out tomorrow when i wake up and let you know if it worked
      My Computer


  4. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #4

    there are manual ways to get the drive to work but try the fix and if no luck post back and we will go from there, probably be more answers to this thread to help you also:)
      My Computer


  5. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    No luck so far, the fix didn't work just said Unknown Device has a problem or something, this makes me think that the problem is the hdd itself as my friends hdd works on my laptop perfectly. It is a new ext hdd and i think has a warranty but I have files on there that I need. Any help is appreciated.
      My Computer


  6. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #6

    hi again:)
    leave the hard drive plugged in go to device manager un-install the driver for the hdd then reboot and see if windows resets and installs the driver.
      My Computer


  7. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    thanks again for your contribution but it is still not working, just stated that it failed to install when windows update tries to update the unknown device
      My Computer


  8. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #8

    ok try this disabling/enabling the USB ports.
      My Computer


  9. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Still no luck, would there be a way to somehow access the data on the hdd, as i do not think it is a problem with the usb port just the actual hdd, if not is there a way to format it so i can at least use it or delete the partition and recover it using a partition recovery tool such as ARAX Disc Doctor.
      My Computer


  10. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #10

    does the drive come on and the disc spin?
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:41.
Find Us