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Windows 7: No battery detected with Windows 7

04 Jul 2009   #1
Necroman

Windows 7
 
 
No battery detected with Windows 7

I've installed Windows 7 RC on my old Acer TravelMate 4001 notebook. Installation went fine, all drivers are working, but only one is missing - ACPI driver. In other words, Windows doesn't know, that there's a battery in the computer and that's quite a problem for a notebook. It's problem with drivers, not with the battery. If drivers are fine and battery us dead, there would be an icon in toolbar saying 'battery is dead'. But i got no icon, no advanced power options, no 'time reamining' indicator, nothing.
In windows XP everything was OK, but since I started using Window Vista and Windows 7 - no battery found and one unknown ACPI device in device manager.

I've searched for help many times on internet without any success, I'm asking here, maybe somebody experienced the same problem and found some solution. Thanks any advice


My System SpecsSystem Spec
04 Jul 2009   #2
Orbital Shark

 
 

Hi Necroman,

If there is an 'Unknown' ACPI device in Device Manager has it got a yellow tag/exclaimation on it? If so try right-click then Update driver software to see if anything gets detected on Windows Update.

Hope this helps




Jeff
My System SpecsSystem Spec
05 Jul 2009   #3
Necroman

Windows 7
 
 

Quote   Quote: Originally Posted by Orbital Shark View Post
Hi Necroman,

If there is an 'Unknown' ACPI device in Device Manager has it got a yellow tag/exclaimation on it? If so try right-click then Update driver software to see if anything gets detected on Windows Update.

Hope this helps
Jeff
Already tried that, no suitable/working driver found, even online.
My System SpecsSystem Spec
05 Jul 2009   #4
screwballl

Win7, XP, Vista x64, Ubuntu 9.04
 
 

I am seeing a few drivers at the Acer website... but I do not see a 4001... I see a 4000 and a 4010...

acer website although the drivers listed for this laptop (4010) only shows for XP, no Vista.

Looking around online, it appears many of these Acer laptops have a custom driver setup only designed for the original OS it comes with which may explain why none are found for Vista or newer.
My System SpecsSystem Spec
05 Jul 2009   #5
Orbital Shark

 
 

Quote   Quote: Originally Posted by screwballl View Post
I am seeing a few drivers at the Acer website... but I do not see a 4001... I see a 4000 and a 4010...

acer website although the drivers listed for this laptop (4010) only shows for XP, no Vista.

Looking around online, it appears many of these Acer laptops have a custom driver setup only designed for the original OS it comes with which may explain why none are found for Vista or newer.
+1, It would be the 4000 series chipset drivers from the link above that you require. This should solve the issue.
My System SpecsSystem Spec
26 Sep 2009   #6
strid3r

MS Windows 7
 
 

Well I've got the exact same problem (travelmate 4000 with radeon 9700). The system just don't see the battery. In the device manager there is an unknown device (yellow) that says Microsoft ACPI-Compliant Control Method Battery (code 28). I've tried almost everything (Drivermax, windows update, bunch of different drivers from the internet...) but nothing seems to work.

Guess we have to wait for MS to sort it out I don't like this option a bit
Maybe some hack or something...or try other manufacturer with very similar notebook specs...don't know...what about you guys?

What about acer upgrade kit? I'm downloading it right now
My System SpecsSystem Spec
27 Sep 2009   #7
FZ21Z

Windows 7 Ultimate x64 ®™
 
 

I would assume this page displays the list of models that will be supported - Windows® 7 Upgrade Offer for Windows 7, so if your model isn't on there it maybe trial and error getting things to work that don't at the moment.
My System SpecsSystem Spec
27 Sep 2009   #8
strid3r

MS Windows 7
 
 

Yeah I know 4000 will not be supported - it's a shame. But maybe in the acer upgrade kit is the "holy" driver somewhere Don't know yet but I'll keep you posted.
My System SpecsSystem Spec
27 Sep 2009   #9
strid3r

MS Windows 7
 
 

Well I was able to install a driver for ACPI from asus:

Asus G60Vx Notebook ATK ACPI Driver 1043.2.31.105 for Windows 7 download for Windows 7 - Soft-Go.Com

Now it's not yellow, it's running absolutely fine BUT the battery is still not detected!

It's seems the problem is somewhere else - not in the acpi driver. But where?

Edit: btw there was nothing useful in the acer upgrade kit
My System SpecsSystem Spec
27 Sep 2009   #10
FZ21Z

Windows 7 Ultimate x64 ®™
 
 

Have you tried removing it for a minute or so and reinserting it?
My System SpecsSystem Spec
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 No battery detected with Windows 7




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