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Windows 7: Problem Updating Rapid Storage Technology

26 Mar 2011   #1
sandoz

Windows 7 Ultimate x 64
 
 
Problem Updating Rapid Storage Technology

I updated the Rapid Storage Technology (RST) driver ver 9.​6.​0.​1014 driver for the ICH10R chip (controls a Raid 1 array for data) to ver 10.​1.​0.​1008. In the process of updating, I received an error message "An error occurred while registering one or more components. Setup will exit".

I checked device manager and the proper driver version number is installed (i.e., ver 10.1.0.1008). But, when I reboot, Rapid Storage Technology is not launched. It has to be manually launched from the tray. And, the version of the RST console is the old version number, i.e., ver 9.6.0.1014, not the new version.

How to I resolve this? Do I delete the Raid 1 array, uninstall and reinstall RST?

Thanks,
sandoz

BTW, I'm using Windows 7 Ultimate-64 bit


My System SpecsSystem Spec
26 Mar 2011   #2
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Sandoz,

You might see if running the 10.​1.​0.​1008 Intel® Rapid Storage Technology installation file again may be able to repair it for you.

Hope this helps,
Shawn
My System SpecsSystem Spec
27 Mar 2011   #3
sandoz

Windows 7 Ultimate x 64
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Sandoz,

You might see if running the 10.​1.​0.​1008 Intel® Rapid Storage Technology installation file again may be able to repair it for you.

Hope this helps,
Shawn
Thank you for the suggestion but I tried that already. If I disconnect the drives, uninstall the software, and reinstall the updated software, then reconnect the drives, will I be able to save the data?
My System SpecsSystem Spec
27 Mar 2011   #4
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You should be able to, but be sure that you connect them back to the exact same ports on the motherboard. I would also recommend to backup anything that you do not want to lose on them just to be safe.
My System SpecsSystem Spec
29 Mar 2011   #5
sandoz

Windows 7 Ultimate x 64
 
 

Quote   Quote: Originally Posted by Brink View Post
You should be able to, but be sure that you connect them back to the exact same ports on the motherboard. I would also recommend to backup anything that you do not want to lose on them just to be safe.
Thanks for the reply. I'll give it a go.
My System SpecsSystem Spec
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 Problem Updating Rapid Storage Technology




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