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Windows 7: DVD multirom not working


28 Mar 2011   #1

windows 7 Ultimate 64bit
 
 
DVD multirom not working

hi friends,

I have an issue with my DVD drive. I have a lenovo W500 with DVD drive "MATSHITA DVD-RAM UJ862AC". I have recently upgraded my OS to windows 7 Ultimate 64bit recently after which my DVD drive does not read DVD's anymore but does read CD's. In the device manager its still shows that the device is working properly its also not detected in BIOS aswell.

can anyone give a solution for this issue?

thanks very much

regards
viru


My System SpecsSystem Spec
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28 Mar 2011   #2
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Did you do a clean install or an upgrade install? Upgrade installs often cause inconsistencies and problems. In either case I would first try downloading and installing the latest chip-set drivers for your motherboard. Other options I see mentioned a lot are to delete the upper and lower filter, registry entries for the DVD drive. Google it if your interested in trying it.
My System SpecsSystem Spec
28 Mar 2011   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by vivek4all View Post
hi friends,

I have an issue with my DVD drive. I have a lenovo W500 with DVD drive "MATSHITA DVD-RAM UJ862AC". I have recently upgraded my OS to windows 7 Ultimate 64bit recently after which my DVD drive does not read DVD's anymore but does read CD's. In the device manager its still shows that the device is working properly its also not detected in BIOS aswell.

can anyone give a solution for this issue?

thanks very much

regards
viru
Hi Viru and welcome to the forum

You could have a look here; DVD/CD drive will read DVDs but not CDs - Microsoft Answers
My System SpecsSystem Spec
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29 Mar 2011   #4

windows 7 Ultimate 64bit
 
 

thanks Pooch, I remember my DVD was working fine before but after I have clean installed windows 7 64bit for the second time its stopped reading only DVD's interestingly it can still read CD's. I have checked the Device manager and I believe the driver for only CD rom is installed by default in windows7 as it shows drive Type as "CD Rom drive", and in driver details its shows "cdrom.sys

I have tried to google for a solution but nothing worked so far!!

regards
viru
My System SpecsSystem Spec
29 Mar 2011   #5

windows 7 Ultimate 64bit
 
 

hi one more thing i have learnt that by deleting upper and lower filters might solve the issue, but when i check the path i found that the files were missing. any clue!!!
My System SpecsSystem Spec
29 Mar 2011   #6

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by vivek4all View Post
hi one more thing i have learnt that by deleting upper and lower filters might solve the issue, but when i check the path i found that the files were missing. any clue!!!
Go here; Microsoft Fix it Solution Center: troubleshooting software issues and look under top solutions, you will find a fixit for dvd/cd run the program if it fixes your problem thats good if not it will give you a load of info paste this info as it will help me to help you
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 DVD multirom not working




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