Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can not install drivers

02 Apr 2011   #1
sickpuppy

Windows 7 Ultimate x64
 
 
Can not install drivers

I can not seem to install the driver for my new logitech G930 Headset. I have tried everything I can think of with no luck. I get a message "The wizard was interrupted before logitech G930 could install. I called Logitech support and they claim it's Microsoft and visa versa. I have attached the log if anyone can help me.
Thanks,
Sickpuppy

Can not attach the log because it exceeds forum's limit..


My System SpecsSystem Spec
.
02 Apr 2011   #2
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

Are you getting your driver from the CD that came with it or from here?

Wireless Gaming Headset G930

I would download a new driver from the logitech site, save it to a temp folder or a place you can get to it later. Most installs want you to NOT plug the device until told to do so... read the guide carefully first.

Once you are ready to install, remember to install with Elevated Admin Rights... Right Click the executable and Run as Administrator

Good Luck.
My System SpecsSystem Spec
03 Apr 2011   #3
sickpuppy

Windows 7 Ultimate x64
 
 

Thanks for the reply, I have tried the original disc and two versions from their web sight all run as admin. and get the same message. Logitech claims it is due to software restriction policy on win7 ultimate but I have not had this issue with any other software. Any ideas?
My System SpecsSystem Spec
.

03 Apr 2011   #4
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sickpuppy View Post
I can not seem to install the driver for my new logitech G930 Headset. I have tried everything I can think of with no luck. I get a message "The wizard was interrupted before logitech G930 could install. I called Logitech support and they claim it's Microsoft and visa versa. I have attached the log if anyone can help me.
Thanks,
Sickpuppy

Can not attach the log because it exceeds forum's limit..
Try plugging in the headset, going to device manager right click on the entry for your headset, select update driver software and use browse my computer for driver software to point it to the driver on the CD. Try to open the folders on the CD to go all the way to the drivers and not just use automatic search.
You might get warnings about digital signatures just accept them

I hope this helps you
My System SpecsSystem Spec
03 Apr 2011   #5
sickpuppy

Windows 7 Ultimate x64
 
 

Thank you, I have tried that and windows tells me I have the best driver for this device. The log indicates it found a previous newer version of this software when I have no logitech software installed.


Attached Files
File Type: txt Logitech error.txt (2.0 KB, 29 views)
My System SpecsSystem Spec
03 Apr 2011   #6
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sickpuppy View Post
Thank you, I have tried that and windows tells me I have the best driver for this device. The log indicates it found a previous newer version of this software when I have no logitech software installed.
Then try to uninstall the previous driver, if you get the option to delete it accept it. when uninstalled do not new start if prompted, but try to install said CD driver
My System SpecsSystem Spec
03 Apr 2011   #7
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

Go the Driver's executable, right click and use "Troubleshoot Compatibility" and let it run like that.
My System SpecsSystem Spec
21 Sep 2015   #8
rcman

WIndows 7
 
 

I finally fixed my issue, after re-installing the driver many times and using logitechs folder permission issue nothing work at all. So I went to the source below and it fixed all my issues. Install the MS software and let it do EVERYTHING. Hope that helps.

https://support.microsoft.com/en-us/...?wa=wsignin1.0

RC
My System SpecsSystem Spec
Reply

 Can not install drivers




Thread Tools




Similar help and support threads
Thread Forum
How to install device drivers during Windows7 install
During the installation process of W7 it is possible to load drivers, e.g. the downloaded SATA, LAN and Graphics drivers for a specific motherboard (MoBo ASUS P7P55D). However, these files are compressed zip files and Unzipping delivers a set of folders with in each a number of files. Which are...
Hardware & Devices
Cannot install driver / drivers missing on new install win7 ultimate
Hello, this is my first post on the forum, and I hope you can help me. I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to...
Drivers
After fresh install, trying to install device drivers
I absolutely killed Windows 7 today. I don't know what I did, but nobody else uses the computer so.....:o I installed Windows 7 (dvd) and everything went smoothly. But there are no device drivers installed and I don't know where to get them or how to install them. I mean I am totally blank...
Installation & Setup
Drivers - Install Vista Drivers on Windows 7
How to Install Vista Drivers on Windows 7 Often, especially on 64 bit systems, Windows 7 will not install Vista drivers correctly first time, due to it not reporting itself properly. You end up with XP drivers that don't work. This tutorial will show you how to fix that. When the Drivers...
Tutorials
IDT Audio Drivers Won't Install - Win7x64, clean install
Hi all, I'm working on a re-install of all components following a complete corruption of the boot sector on my drive which could not be fixed with repairs. The last time I installed everything fresh, I had no issues. Between then and now, there have been no hardware changes on my system, but now...
Sound & Audio
How to install drivers?
I'm unable to boot anything other than the HDD with the laptop I'm installing on. There's no disc drive, and BIOS is unable to find any USBs. Given this, I removed the HDD, put it in my computer, and installed windows 7 from there. However this also means that the drivers for the laptop were not...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App