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Windows 7: Authentec Drivers

14 Jul 2010   #91
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Hopefully this will work. I'm keeping my fingers crossed.


My System SpecsSystem Spec
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14 Jul 2010   #92
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

Quote   Quote: Originally Posted by dbsimms63 View Post
Quote   Quote: Originally Posted by PhreePhly View Post
Quote   Quote: Originally Posted by dbsimms63 View Post
Ok, back to removing the existing drivers, how do I do that? I don't want to mess something up.
If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.
Thank you sir. There were 10 total files I extracted from the single CAB file. I see the one labeled "ATSwpWDF.inf". I will load them all into one new folder so when I look for drivers, hopefully I can point it to the file. Will I need to specify individual files, or will it just look in the folder and get what it needs?
Make sure that the i386 and the AMD64 folders are there. Some of the files in them have the same name.

It will probably just find the folder with the .inf in it.
My System SpecsSystem Spec
14 Jul 2010   #93
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by PhreePhly View Post
Quote   Quote: Originally Posted by dbsimms63 View Post
Quote   Quote: Originally Posted by PhreePhly View Post

If you look on the last image with the biometric device properties, there is a button to remove drivers. Actually it says uninstall drivers. Follow the prompts.
Thank you sir. There were 10 total files I extracted from the single CAB file. I see the one labeled "ATSwpWDF.inf". I will load them all into one new folder so when I look for drivers, hopefully I can point it to the file. Will I need to specify individual files, or will it just look in the folder and get what it needs?
Make sure that the i386 and the AMD64 folders are there. Some of the files in them have the same name.

It will probably just find the folder with the .inf in it.
Yes, I have all the files, 14 total, from the AMD64 and i386 folders.
My System SpecsSystem Spec
.

14 Jul 2010   #94
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Well I got a problem, when I deleted the drivers in preparation for the new ones, the device disappeared from the device manager. Now what do I do???
My System SpecsSystem Spec
14 Jul 2010   #95
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

You should be able to have Win7 re-add the device. On the Start Menu, go to Devices and Printers. When that opens, go to add a device. Windows will search for un-attached devices. Follow the prompts.
My System SpecsSystem Spec
14 Jul 2010   #96
dbsimms63

Windows 7 Ultimate 64 bit
 
 

well I got it back in th list, and successfully updated the drivers, but now I can't enroll fingerprints. I click manage
your fingerprint data, it opens TrueSuite, but when I swipe my finger, nothing happens. It doesn't even give me a red X, I get nothing. Now what do you suggest? Before at least it would work, and you could save the data, but now nothing.
My System SpecsSystem Spec
14 Jul 2010   #97
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

Can you take a screen shot of what true suite is showing you?
My System SpecsSystem Spec
14 Jul 2010   #98
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Here it is, but there would be a "blue" dot on the finger you choose


Attached Thumbnails
-capturets.png  
My System SpecsSystem Spec
14 Jul 2010   #99
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

Yea, That's how it works for me. Just double click on the finger you want to enroll, swipe 3 times, and close.
My System SpecsSystem Spec
14 Jul 2010   #100
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by PhreePhly View Post
Yea, That's how it works for me. Just double click on the finger you want to enroll, swipe 3 times, and close.
Right but after you scan three times, the dot is supposed to turn "green" and you see a check mark over each successful scan, I don't get any of that.
My System SpecsSystem Spec
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