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Windows 7: Authentec Drivers

16 Jul 2010   #151
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by PhreePhly View Post
To clarify, I mean no need to delete the files you downloaded from Windows Update Catalog. You do need to uninstall the drivers (even though they are the latest) and the TrueSuite app so that Windows thinks this is a fresh install.

Then let Windows update just do its thing
You give Windows Update too much credit.


My System SpecsSystem Spec
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16 Jul 2010   #152
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

The problen is that the old drivers are reinstalling. You need to remove them from the machine. You will probably need to remove TrueSuite manually, also.
My System SpecsSystem Spec
16 Jul 2010   #153
dbsimms63

Windows 7 Ultimate 64 bit
 
 

I did remove Truesuite manually. I went into programs and uninstalled it. As far as the drivers, those are the ones the machine shipped with from Asus, I have no idea where they are hidden, so I can't remove them.
My System SpecsSystem Spec
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16 Jul 2010   #154
dbsimms63

Windows 7 Ultimate 64 bit
 
 

I went into device manager just now, and uninstalled the drivers again, and now the scanner is gone. No Biometrics show up, at all.
My System SpecsSystem Spec
16 Jul 2010   #155
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Have the machine searching for new devices, but it has found the reader yet.
My System SpecsSystem Spec
16 Jul 2010   #156
dbsimms63

Windows 7 Ultimate 64 bit
 
 

I just knew this was going to be a pain in the butt, nothing works like anyone thinks, especially MS crap.
My System SpecsSystem Spec
16 Jul 2010   #157
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

Go to Driver Details in the Biometric Devide properties. They will show you where the drivers are.


Attached Thumbnails
-driver-details.png  
My System SpecsSystem Spec
16 Jul 2010   #158
dbsimms63

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by PhreePhly View Post
Go to Driver Details in the Biometric Devide properties. They will show you where the drivers are.
I would if I had any biometrics showing up at all, but they are gone.
My System SpecsSystem Spec
16 Jul 2010   #159
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

When you uninstall the drivers, does Windows give you some options?
My System SpecsSystem Spec
16 Jul 2010   #160
PhreePhly

Windows 7 x64 (RTM via MSDN)
 
 

You need to logoff and back on again after removing the drivers. BTW, your drivers are probably in the same spot as mine, so use the information in the image I placed in the last reply and look in the System32 folder.
My System SpecsSystem Spec
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 Authentec Drivers




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