New
#151
The problen is that the old drivers are reinstalling. You need to remove them from the machine. You will probably need to remove TrueSuite manually, also.
I did remove Truesuite manually. I went into programs and uninstalled it. As far as the drivers, those are the ones the machine shipped with from Asus, I have no idea where they are hidden, so I can't remove them.
I went into device manager just now, and uninstalled the drivers again, and now the scanner is gone. No Biometrics show up, at all.
Have the machine searching for new devices, but it has found the reader yet.
I just knew this was going to be a pain in the butt, nothing works like anyone thinks, especially MS crap.
Go to Driver Details in the Biometric Devide properties. They will show you where the drivers are.
You need to logoff and back on again after removing the drivers. BTW, your drivers are probably in the same spot as mine, so use the information in the image I placed in the last reply and look in the System32 folder.