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Windows 7: Linksys WUSB600N

20 Dec 2009   #31
Duncan

Windows 7 x64 Ultimate
 
 

I have Version 2 and am trying to get it to work on 7 x64 Ultimate.

I've just downloaded driver 3.0.9.0 from ralink.

it installed fine(I only installed the driver, not the utility) then I restarted the machine. I looked in device manager and there was the device and the driver was showing in the properties. It also said 'device working properly' in properties.

I then opened Network and Sharing centre and it wasn't showing up. I unpluged my LAN and the wireless adaptor appeared but was disabled. I tried enabling it and the little box that popped up said enabled, but it remained grayed out with disabled written underneath it.

I then tried to do a restart and it got stuck on the 'shutting down' screen. I turned it off at the power button. Started it again. It then got stuck again before windows started. I restarted again and this time it said 'Launch Startup Repair' so I did and then I did 'restore system using system restore'

any ideas??


My System SpecsSystem Spec
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28 Dec 2009   #32
dcorba

7 64 bit
 
 

Same thing here, I installed the vista drivers back in november and can get the adapter to work but it keeps the connections unreliably. We keep needing to unplug and replug the adapter. I thought by now linksys would have the new windows 7 64 bit drivers working?! Linksys customer service told me back in november 09 that I should check back for new drivers around christmas. No such lucK?!
My System SpecsSystem Spec
31 Dec 2009   #33
ooBoneZoo

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by Duncan View Post
I looked in device manager and there was the device and the driver was showing in the properties. It also said 'device working properly' in properties. I tried enabling it and the little box that popped up said enabled, but it remained grayed out with disabled written underneath it.
This is the exact problem I had. I originally purchased a Netgear PCI wireless adapter. Device manager said the device was working fine, but disabled and wouldn't enable. Took it back to the store and bought the Linksys PCI 600n. Same exact thing with device manager showing the device working properly but disabled and wouldn't enable.

I then called Linksys support and paid for their techs to remotely control my computer and try to get it working and still same thing. Device working properly in Device Manager but disabled and wouldn't enable. They suggested getting the USB version.

I then took the PCI version back and got the WUSB600N v.2, plugged it into the USB slot and after manually installing the drivers, Device Manager showed the device working properly but disabled and wouldn't enable! I was really frustrated at this point.

I'm a tech of 12+ years and I consulted with other techs and with Linksys techs and everybody was saying things from the PCI slot on my mobo being bad to it being a Windows 7 problem to the adapter itself. But I saw other people using this adapter in Windows 7 and the only other option was to re-install Windows 7.

I decided to take one last look through Google before re-installing Windows 7 and I stumbled across a post at the Vista forums where somebody had the same problem as us and they said they uninstalled ZoneAlarm and their adapter just started working. Well I used ZoneAlarm also, so after uninstalling ZoneAlarm and restarting the computer the adapter automatically enabled itself and I was on the network!

I spent 3 days with 3 different adapters trying to figure out this problem and it ended up not being my PCI slot, not being a Windows 7 problem, and not being a driver problem. It was a third-party software problem. ZoneAlarm was taking over the network connections and for some reason not allowing new network adapters to be installed properly. Needless to say, I've since dumped ZoneAlarm. I don't need it anyway as my router has 2 firewalls, plus Windows firewall plus my wireless network is not broadcasting.

Duncan, if your device manager says the device and drivers are working properly, then it most likely is. What is causing the device to be disabled and not enable is some third-party software like ZoneAlarm or some other antivirus/firewall. Even disabling ZoneAlarm wouldn't work. It had to actually be uninstalled. I would uninstall your antivirus and firewall software (not Windows firewall) and try that. If your device still won't enable after a restart, then the only other option would be to reinstall Windows 7 and install the adapter before any other third-party software is installed. That is unless you can uninstall one third-party program at a time to determine which program is causing your adapter to be disabled.

Hope this info helps. Any further questions, feel free to ask.
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02 Jan 2010   #34
BBenrath

Windows 7 64bit
 
 
Linksys WMP600N

I finally got my adapter to work. Sorry if this is a little incoherent but I got it working XMas Eve and left the next day for a week of Christmas on the East Coast.

I resolved the problem with disabling a filter in my antivirus suite. I am running Kaspersky Internet Suit 2010. I apologize for not being more scientific about this reply but I have been up since 5:00AM Eastern Time and we just flew in at 10:00PM Pacific time.

I found something in a properties tab through the Control Panel/Network And Internet/Network Connections:

Then I right clicked on my Linksys adapter and chose Properties. That brought up the Wireless Network Properties Connection Window. On mine because I have Kaspersky, I unchecked the box with Kaspersky Anti Virus NDIS 6 Filter.

I could then Enable the adapter and could get good Internet Wirelessly.

Hope this helps.
My System SpecsSystem Spec
02 Jan 2010   #35
BBenrath

Windows 7 64bit
 
 
Wmp600n

I forgot to mention that I did this after I removed the Linksys WUSB 600N and reininstalled Windows 7 with a clean boot.

Now I wonder if the WUSB600N would have worked all along without the reformat if I would have known about unchecking the box with the Kaspersky Anti Virus NDIS 6 Filter?
My System SpecsSystem Spec
03 Jan 2010   #36
ooBoneZoo

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by BBenrath View Post
I wonder if the WUSB600N would have worked all along without the reformat if I would have known about unchecking the box with the Kaspersky Anti Virus NDIS 6 Filter?
No, you would not have had to re-install Windows. You are the third person besides myself and someone else on the Linksys forums that have confirmed that third-party antivirus and firewall software is keeping these adapters from enabling properly.

Someone else on the Linksys forums did just confirm that by unchecking the NDIS 6 filter, they were able to get their adapter working. In my case, I had to completely uninstall ZoneAlarm.

So, I've been instructing people that if they get the drivers installed and Device Manager says the device is working properly, but it shows disabled and they can't enable it, then uninstall any third-party antivirus or firewall software (not Windows firewall). The adapter should enable and work properly afterwords.

It does seem that there is still some other third-party software that might be keeping these adapters from enabling and working correctly, but without knowing which ones, all we can do at this point is trial and error by uninstalling a third-party program, rebooting and see if the adapter is working. If not, uninstall another third-party program, reboot, etc.
My System SpecsSystem Spec
06 Jan 2010   #37
Cixoos

win7, vista
 
 

Does your adapter work after hibernate (overnight) ?
My System SpecsSystem Spec
07 Jan 2010   #38
BBenrath

Windows 7 64bit
 
 

I'm not sure who you are asking this question of but my adapter works all the time. My wife never turns the computer off.
My System SpecsSystem Spec
08 Jan 2010   #39
ooBoneZoo

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by Cixoos View Post
Does your adapter work after hibernate (overnight) ?
My adapter works every time I restart the computer. I've also tried hibernating and it still works.
My System SpecsSystem Spec
08 Jan 2010   #40
Cixoos

win7, vista
 
 

Quote   Quote: Originally Posted by ooBoneZoo View Post
Quote   Quote: Originally Posted by Cixoos View Post
Does your adapter work after hibernate (overnight) ?
My adapter works every time I restart the computer. I've also tried hibernating and it still works.
Does not work here after hibernate on a htpc with win 7 64 bit. Tested on laptops with xp sp3 and win 7 32 bit and it worked. But not on the machine it was bought for. Another usb wifi stick works fine, so its a linksys\driver problem
My System SpecsSystem Spec
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