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Windows 7: Internet driver missing

21 Apr 2011   #1
cosrob

64 bit, wndows 7 home premium
 
 
Internet driver missing

Hey, I know i'm new here, but still need your assistance.

I recently re-installed windows on my computer, everything works except connecting to the internet. I worked out the problem to come back to the drivers being not installed. Problem is I can't find it anywhere. It comes under the drop option of "other devices" and then 3 options come down, "Ethernet controller, Multimedia controller and speedstream (my internet). They al have they yellow triangle saying not installed.

Would any of you know how to find it and install?

Edit: If it makes a difference i'm using an acer AX3950 desktop


My System SpecsSystem Spec
21 Apr 2011   #2
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

You can get the drivers here;

Acer AX3950-B3062 Windows 7 Drivers CD Download

Regards....Mike Connor
My System SpecsSystem Spec
21 Apr 2011   #3
cosrob

64 bit, wndows 7 home premium
 
 

It says I need to buy it >_>, would you know where I could get it for free?
My System SpecsSystem Spec
21 Apr 2011   #4
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by cosrob View Post
It says I need to buy it >_>, would you know where I could get it for free?
Sorry, I did not see that they wanted money for it! Did not occur to me!

I will see if I can find a free download and get back to you........

Well, normally the drivers would be available from ACER;

http://us.acer.com/ac/en/US/content/drivers

but they don't seem to have drivers for your model, and I can't find any free downloads anywhere else.

Searching for that model at the ACER site says " The resource you requested is no longer available".

So it looks like they no longer provide the drivers for it. How old is the machine?

Regards....Mike Connor
My System SpecsSystem Spec
21 Apr 2011   #5
cosrob

64 bit, wndows 7 home premium
 
 

I recently bought it as brand new 4-5 months ago. I had the same problem at acer's site as well :s
My System SpecsSystem Spec
21 Apr 2011   #6
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by cosrob View Post
I recently bought it as brand new 4-5 months ago. I had the same problem at acer's site as well :s
Take the machine back to where you bought it and ask for the drivers, or a refund of your money. It is still under warranty, and is useless without drivers.

Supplying machines without drivers or any means to obtain them, except purchase from third party vendors,is just a scam in my opinion.

Regards....Mike Connor
My System SpecsSystem Spec
21 Apr 2011   #7
richnrockville

Windows 7 Pro x64 SP1
 
 

It appears to me that your machine AX3950 was purchased as a refurbished machine.
(or at least tiger direct is selling it as a refurbished machine)

Mike Connor gave you good advice. Ask them for the drivers or demand it be replaced or
refund your money.

Rich
My System SpecsSystem Spec
21 Apr 2011   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try here:
Download


Name:  Captureacer.PNG
Views: 27
Size:  33.8 KB


My System SpecsSystem Spec
21 Apr 2011   #9
cosrob

64 bit, wndows 7 home premium
 
 

Quote   Quote: Originally Posted by richnrockville View Post
It appears to me that your machine AX3950 was purchased as a refurbished machine.
(or at least tiger direct is selling it as a refurbished machine)

Mike Connor gave you good advice. Ask them for the drivers or demand it be replaced or
refund your money.

Rich
Do i just say, the drivers don't work and ask for a new one since it's still under warranty?

Quote   Quote: Originally Posted by theog View Post
Didn't work :/
My System SpecsSystem Spec
21 Apr 2011   #10
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

What do you mean "didn't work?
I found the drivers there
My System SpecsSystem Spec
Reply

 Internet driver missing




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