Sent: Tuesday, September 29, 2009 3:54 PM
Subject: RE: Intel(R) Turbo Memory Email Support Request
Thank you for contacting Intel(R) Technical Support.
We understand you have product inquiries.
The Intel(R) Turbo Memory is supported through this channel of support when installed with a Verified by Intel(R) Notebook only.
The new User Pinning capability feature, via the Intel(R) Turbo Memory Dashboard, allows the user to choose and control which applications or files are loaded into the Intel Turbo Memory cache for performance acceleration.
The latest drivers
for the Intel(R) Turbo Memory version 1.7, includes the Intel(R) Dashboard application. The installer automatically detects the presence of an Intel(R) Turbo memory of 4GB and installs the application.
Intel(R) Dashboard application with user pinning is not supported on systems with Intel(R) Turbo Memory of 1GB or 2GB versions.
For more information, please follow the URL below: http://downloadmirror.intel.com/16706/eng/Readme.txt
If you are having software issues, we strongly recommend uninstalling and reinstalling the driver package, which you can find on the URL below:
http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2813&OSFullName=All+Operating+Systems&lang=eng&strOSs=All &submit=Go%21 If you still encounter software issues even with the latest drivers mentioned, we recommend contacting your computer manufacturer for support, as they are familiar with the configuration on your system.
We are sorry for the inconvenience.
Intel(R) Customer Support