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Windows 7: Atheros AR9285 WiFi Adapter not working


28 Apr 2011   #1

Windows 7 Home Premium 6.1.7.7600 Build 7600
 
 
Atheros AR9285 WiFi Adapter not working

System Specs:
Code:
Manufacturer:      HP
OS:                Windows 7 (SP1 wont update)
WiFi Adapter:      Atheros AR9285 802.11b/g/n WiFi Adapter
	Driver Date:    2/22/2011
        Driver Version: 9.2.0.310
A couple of days ago I posted a BSOD report in the appropriate section (here) and was told it was my WiFi adapter so I uninstalled and reinstalled it.
(The driver was automatically reinstalled by windows update, but I also have a copy of the driver from HP which I installed afterwards.)

(One thing to note is that the date of the driver from before I uninstalled it, is different than the date of the current driver I have installed, even though before uninstalling I tried to update it and windows said everything was up to date. Sadly I don't remember the version number [of the previous driver] but I know it started with a nine.)

Now though, I can no longer connect to any network wirelessly. When I "diagnose the adapter" I get the following message(I underlined the part that seemed important):
Code:
Windows Network Diagnostics

Issues found
There might be a problem with the driver for the Wireless N... 		Detected
Set up the wireless network adapter 					Completed
The wireless network adapter is experiencing problems 			Completed


Issues found
 There might be a problem with the driver for the Wireless
Network Connection adapter						Detected

Windows couldn't automatically bind the IP protocol stack to the network
adapter.

Set up the wireless network adapter 					Completed

Set up the network adapter to communicate with this network. This ensures
that both Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version
6 (TCP/IPv6) can be used on the network adapter.


Network Diagnostics Log
File Name: F27D8388-FA27-4799-9FFB-BBB99032F58B.Repair.Admin.1.etl

The wireless network adapter is experiencing problems Completed
Windows Help and Support can provide more information about resolving
driver or hardware issues.



Detection details

Diagnostics Information (Network Adapter)

Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
	Description . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
	Manufacturer . . . . . . . . . : Atheros Communications Inc.
	Provider . . . . . . . . . . . : Atheros Communications Inc.
	Version . . . . . . . . . . . : 8.0.0.172
	Inf File Name . . . . . . . . . : C:\Windows\INF\oem46.inf
	Inf File Date . . . . . . . . . : Thursday, September 24, 2009 12:42:04 AM
	Section Name . . . . . . . . . : ATHR_DEV_OS61_H30A1.ndi
	Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_3040103c
	Instance Status Flags . . . . . : 0x180200a
	Device Manager Status Code . . : 0
	IfType . . . . . . . . . . . . : 71
	Physical Media Type . . . . . . : 9

Network Diagnostics Log
File Name: F27D8388-FA27-4799-9FFB-BBB99032F58B.Diagnose.Admin.0.etl
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information


Computer Name: [Computer Name]
Windows Version: 6.1
Architecture: amd64
Time: Thursday, April 28, 2011 8:31:23 PM
Publisher details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Notice: I windows recognizes the adapter:
Name:  Connections.PNG
Views: 309
Size:  55.2 KB
But it doesn't give any wireless conection options:
Name:  connected to.png
Views: 119954
Size:  26.7 KB

Attached: A PDF of the above report

Thanks,




Attached Files
File Type: pdf C__Users_ElevatedDiagnostics_460911.pdf (61.2 KB, 1663 views)
My System SpecsSystem Spec
.

29 Apr 2011   #2

Windows 7 Ultimate x64
 
 

It would really help if you were to fill out your system specs

Have a look here, these are the newest drivers I can find; Latest Atheros WLAN drivers for Windows 7 and Vista (x86 & x64) - LaptopVideo2Go Forums
I hope this helps


Attached Images
 
My System SpecsSystem Spec
29 Apr 2011   #3

Windows 7 Home Premium 6.1.7.7600 Build 7600
 
 

Thanks,
I'll look.
UPDATE: They have don't have the latest drivers, the drivers I have are newer (they latest they have is v9.2.0.105 I got v9.2.0.310).
My System SpecsSystem Spec
.


29 Apr 2011   #4

Windows 7 Ultimate x64
 
 

have you tried downloading drivers from HP? I would send you a link but your specs are still not complete there are numbers missing after the G62
Try this one http://h10025.www1.hp.com/ewfrf/wc/s...null&site=null
My System SpecsSystem Spec
29 Apr 2011   #5

The 8.1 OS made by Billy Microsoft
 
 

What is the source of this driver 9.2.0.310

On ATHEROS drivers for Microsoft Windows it says this diver is for windows xp
My System SpecsSystem Spec
30 Apr 2011   #6

Windows 7 Home Premium 6.1.7.7600 Build 7600
 
 

Okay, sorry I thought I said in my original post: The drivers are from HP's website here: Software & Driver Downloads HP G62-355DX Notebook PC - HP Customer Care (United States - English)
by the way I'm not certain of the laptop's full product name because the sticker was peeled off on the bottom and the HP program on my computer that's supposed to tell me crashes every time I open it. I used Automatic Product Detection to find out but it doesn't really give a conclusive answer... in any case I'm 99.99999% certain that my drivers are up-to-date and that they're the right drivers, because Windows says they are.

Thanks, anything else you can think of would be much appreciated.



UPDATE: So I tried using the HP Support Assistant (that's the HP program on my computer that supposed to tell me my model number) again and was mucking around in there when I came to "Troubleshoot Network and Internet Connectivity" all it did was examine my network options (I think) but it discovered the wireless signals in the area and when I went to Internet connection tool in the taskbar I had the option to connect to networks.
Name:  wifi.png
Views: 206
Size:  62.3 KB
So SOLVED I guess.

Thanks,


My System SpecsSystem Spec
30 Apr 2011   #7

Windows 7 Ultimate x64
 
 

Good I am glad that you have got it sorted
My System SpecsSystem Spec
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 Atheros AR9285 WiFi Adapter not working




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