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Windows 7: (Code 24) Error

10 May 2011   #1
deathcrush

Windows 7 ultimate 32bit
 
 
(Code 24) Error

Hello
I have a question, I recently upgraded from vista to windows 7 and have error code 24 not sure what the exact problem is I've tried looking for a solution but have found none. Please any help would be great.

Under the device manager/hidden devices
Mount Point Manager
MpKsl418f3ebd
This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)



-code-24-error.png




My System SpecsSystem Spec
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10 May 2011   #2
Commodore Pet

Windows 7 Home Premium 64 bit SP1
 
 

Do you have any yellow warning triangles on any devices in device manager?
My System SpecsSystem Spec
11 May 2011   #3
pooch

Windows 7 Ultimate x64
 
 

Hello deathcrush, Welcome to the forum
Have a look here; http://support.microsoft.com/mats/hardware_device_problems/en-us?entrypoint=lightbox
My System SpecsSystem Spec
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11 May 2011   #4
deathcrush

Windows 7 ultimate 32bit
 
 
@Commodore Pet

yea I have a yellow triangle next to MpKsl418f3ebd under hidden devices in non-plug and play drivers. Oh and to thanks for the link posted it I read it a while back but i'm not sure what exactly to remove or update.
My System SpecsSystem Spec
11 May 2011   #5
Commodore Pet

Windows 7 Home Premium 64 bit SP1
 
 

Usually you can uninstall the faulty driver by right clicking on it and then reboot your machine and it will reinstall the driver properly. The only thing I am not sure of is exactly what this driver is.
My System SpecsSystem Spec
11 May 2011   #6
deathcrush

Windows 7 ultimate 32bit
 
 
re

I put a picture of the error code and the device manager window in my first post, I'm not sure if ya caught that but if ya did is there anyway I can find which driver to uninstall? again thanks for the help greatly appreciated!
My System SpecsSystem Spec
12 May 2011   #7
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by deathcrush View Post
yea I have a yellow triangle next to MpKsl418f3ebd under hidden devices in non-plug and play drivers. Oh and to thanks for the link posted it I read it a while back but i'm not sure what exactly to remove or update.
The link led to a microsoft fixit that may or may not have helped.

Quote   Quote: Originally Posted by deathcrush View Post
I put a picture of the error code and the device manager window in my first post, I'm not sure if ya caught that but if ya did is there anyway I can find which driver to uninstall? again thanks for the help greatly appreciated!
You just uninstall the device with the error code, right click uninstall,
It might be an idea to make a back up before you try this remedy
My System SpecsSystem Spec
08 Jun 2011   #8
deathcrush

Windows 7 ultimate 32bit
 
 
thnx

well guys and gals thnx for the help although i was unable to fix the error i recently got the blackscreen of death on my laptop so i can no longer work on the problem but again thnx much appreciated
My System SpecsSystem Spec
08 Jun 2011   #9
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by deathcrush View Post
well guys and gals thnx for the help although i was unable to fix the error i recently got the blackscreen of death on my laptop so i can no longer work on the problem but again thnx much appreciated
Would you mind explaining? does it not start at all?


Quote   Quote: Originally Posted by deathcrush View Post
yea I have a yellow triangle next to MpKsl418f3ebd under hidden devices in non-plug and play drivers. Oh and to thanks for the link posted it I read it a while back but i'm not sure what exactly to remove or update.
Since I last saw this post I have worked out that everything MpKsl with 8 random letters and numbers behind it actually belongs to Microsoft security essentials
It should never have been a problem in the first place.
I am guessing that in your case you had uninstalled MSSE and that is why this is why it showed the error code.
My System SpecsSystem Spec
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 (Code 24) Error




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