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Windows 7: universal serial bus controller code 28

04 Jun 2011   #1

windows 7 64bit
 
 
universal serial bus controller code 28

Hi, I have a vertex 3 240gb ssd and asrock z68 extreme4 motherboard (I plugged the ssd into one of the sata slots which I believe are the same).

For universal serial bus (USB) controller it tells me: the driver is not installed (code 28)

How can I correct this?

thanks

My System SpecsSystem Spec
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04 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by darquan View Post
Hi, I have a vertex 3 240gb ssd and asrock z68 extreme4 motherboard (I plugged the ssd into one of the sata slots which I believe are the same).

For universal serial bus (USB) controller it tells me: the driver is not installed (code 28)

How can I correct this?

thanks
Get the correct Vertex driver and install it.
My System SpecsSystem Spec
05 Jun 2011   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by darquan View Post
Hi, I have a vertex 3 240gb ssd and asrock z68 extreme4 motherboard (I plugged the ssd into one of the sata slots which I believe are the same).

For universal serial bus (USB) controller it tells me: the driver is not installed (code 28)

How can I correct this?

thanks
Hello darquan, welcome to the forum

You just have to plug it into one of the SATA 3 ports and that is it finished. No drivers to install. Have a look here; http://www.asrock.com/support/download.asp?Keyword=z68&Type=MB&Socket= you can download a manual which should explain it to you.

The problem with the USB controller is something else could you post a snip of your device manager?

PS check the BIOS that you are running in AHCI mode the manual should explain where to find this as well. If not, let us know as you cannot just change this setting when windows is already installed and someone will tell you how to do it.


Attached Thumbnails
universal serial bus controller code 28-capture.jpg   universal serial bus controller code 28-capture1.jpg  
My System SpecsSystem Spec
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05 Jun 2011   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

How many hd do you have installed, SSD Hd's are best used for OS.
My System SpecsSystem Spec
08 Jun 2011   #5

windows 7 64bit
 
 

thanks for the responses. I couldn't take a screenshot but the device simply has an exclamation mark by it and looking at properties the device says there is no driver.

I only have the one hard drive so everything is on it.
My System SpecsSystem Spec
09 Jun 2011   #6

Windows 7 Ultimate x64
 
 

Try uninstalling the device and then restarting your PC
My System SpecsSystem Spec
09 Jun 2011   #7

Windows 7 Ultimate x64
 
 

If my last doesn't work try this USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers
My System SpecsSystem Spec
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 universal serial bus controller code 28





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