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Windows 7: scanner driver


05 Jun 2011   #1

WINDOWS 7 HOME PREMIUM 32 bit
 
 
scanner driver

I upgraded from xp to windows 7, i had a problem with sound but have fixed it now. I also have a problem with my scanner. I have a pixma mp830. When I try and open up the program I get a message that says the scanner driver supported by this software is not installed, install it then retry. I have been onto the canon website and installed the new driver but I still keep getting the same message. With all the problems I keep having after upgrading I am beginning to think I was better off with xp. Can someone pleaaaaaaaaaaaase help.


My System SpecsSystem Spec
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06 Jun 2011   #2

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Quote   Quote: Originally Posted by debdedoos View Post
I upgraded from xp to windows 7, i had a problem with sound but have fixed it now. I also have a problem with my scanner. I have a pixma mp830. When I try and open up the program I get a message that says the scanner driver supported by this software is not installed, install it then retry. I have been onto the canon website and installed the new driver but I still keep getting the same message. With all the problems I keep having after upgrading I am beginning to think I was better off with xp. Can someone pleaaaaaaaaaaaase help.
Hi there

Two options here

My preference -- You've got XP (or had) so create an XP Virtual machine - use vmware player (FREE) to create a SMALL (512 KB will be enough) XP Virtual machine.

Your scanner will run just fine and the overhead is minimal -- I've even run an XP virtual machine on one of those small netbooks without a problem


Another one is to install "XP Mode" -- I tend not to like this but your preference. You do need Windows 7 PRO or higher for this -- it won't work on HOME PREMIUM.

Don't rush out and get a new scanner -- if your hardware is perfectly OK then continue using it.

Incidentally if you still have a running physical XP machine you can download the vmware converter to create an XP VM from your physical machine - otherwise look in the Virtualisation section for information on creating and running Virtual Machines.

It's not as difficult as it sounds and is very useful.

Cheers
jimbo
My System SpecsSystem Spec
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