I downloaded the HP Photosmart Premium Fax All-in-One Printer - C309a software package. Once it extracts it stops running. When I go to the folder and run the Setup.exe file I get the circle on the pointer which makes me believe it is trying to run but then nothing happens. There seem to be sevelar threads about this being a problem with Windows 7 / IE8 but none that I have found have a solution. Running Windows 7 Home Premium 64.
I assume you got this from the official HP support website ? I would suggest you write to them as I have found them to be quite helpful in the past (unlike their hardware support LOL ) - just a suggestion.
System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws Screen Resolution 1920x1080; 1440x900
Keyboard Logitech K-320 Mouse Kensington PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s Antivirus Avast Inernet Suite Browser IE 9 ; Chrome
Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080
Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts.