Windows wont open

wildilwh09 · 24 Jun 2011

Hello, this is my 1st post and I'm pretty young so if I do something wrong, i'm sorry.

Windows wont open, I will give you a guide to exactly what happened.

I bought a game from game.com "Just Cause 2". I needed to upload steam so i did. The game wouldn't work, I tried do UN-install it - steam and the game - but it wouldn't work. Came up with Direct X fatal error or something like that. I then shut my PC and slept

I woke up and this is what happened, and is still happening!!!

1) Press power button on my Windows 7 Acer Laptop
2) It comes up with starting windows c Microsoft Corporation
3) Black to blue then black screen very quickly
4) Then it comes up with a green white lined background "the usual one. With windows7 Home Premium And acer in the top right corner. And it flashes from that that total black screen and back again!
5) I press the power button and let go straight away it comes up with a waiting circle thing and a line of squares/shapes/circles e.c.t Then a plain black screen with a movable arrow.

I don't have no Windows CD, sorry. And I'm using my home PC

Lee 13,

P.S - Dont think I have any virus and i have a 64x Bit

theog · 24 Jun 2011

Just To make sure you have no nastys, Run this tool:
https://www.sevenforums.com/tutorials...per.html?ltr=M

wildilwh09 · 24 Jun 2011

Sorry, How can I download it when the computer doesn't load. I cant even get up the start menu, doesn't get that far. Would it help if I made a video

DocBrown · 24 Jun 2011

Welcome wildilwh09

Have you tried tapping the F8 key during the Boot up process to see if you get a menu screen for Safe Mode, Repair, etc ?

wildilwh09 · 24 Jun 2011

When I press F8 nothing comes up,

DocBrown · 24 Jun 2011

You have to start tapping it (F8) just as soon as you turn the power button ON.

theog · 24 Jun 2011

wildilwh09 said:

Hello,

1) Press power button on my Windows 7 Acer Laptop

And I'm using my home PC

Lee 13,

You can download on the Home PC & burn disk, than run the live disk on the Notebook.

seavixen32 · 24 Jun 2011

Acer recovery procedure:

1. Switch on your computer.
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings.
4. Click OK to continue.
5. When the recovery is complete reboot your computer.

Of course, you will lose anything you haven't backed up and any software you installed will have to be re-installed.

When you're back up and running, create a set of recovery disks and/or create a full system image backup to an external hard drive.

wildilwh09 · 24 Jun 2011

Im running a System Repair to go back to just before I uploaded the game, I will tell you what happens shortly, thanks

wildilwh09 · 24 Jun 2011

The system restore says it successfully worked, I restarted and it worked, If the problem purists when I upload my game, I shall come back on here. A big Thank you to everyone who came here and helped me. Much better than all the other Windows 7 forum websites, well the only that replied. Will definitely be using again, cos I always have windows7 problems!